https://legacy.forums.gravityhelp.com/topic/how-big-is-to-big-with-a-form Gravity Support Forums Topic: How big is to big with a form en-US Sun, 19 Apr 2026 23:49:17 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/how-big-is-to-big-with-a-form#post-144969 Sat, 09 Feb 2013 00:48:04 +0000 Chris Hajer 144969@https://legacy.forums.gravityhelp.com/ <p>Keith, I have not received any email from you. If you would like assistance, please post your email address here and I will send you an email, to which you can respond. There should be no issue with your email getting to me at that point. My email addresses are <a href="mailto:chrishajer@gmail.com">chrishajer@gmail.com</a> or <a href="mailto:chris@rocketgenius.com">chris@rocketgenius.com</a> if you would like to try again.</p> <p>I just checked my spam folder going back to February 3 and I have no email from you there. </p> https://legacy.forums.gravityhelp.com/topic/how-big-is-to-big-with-a-form#post-144477 Fri, 08 Feb 2013 00:20:43 +0000 Hig116 144477@https://legacy.forums.gravityhelp.com/ <p>To rant in the most professional way, this plugin is useless without customer support. I've been trying to resolve this for several days and have got nowhere with support. As much as I like your plugin, I will not be moving forward with it due to you lack of support.</p> <p>Thanks,<br /> Keith </p> https://legacy.forums.gravityhelp.com/topic/how-big-is-to-big-with-a-form#post-144352 Thu, 07 Feb 2013 18:11:36 +0000 Hig116 144352@https://legacy.forums.gravityhelp.com/ <p>Still no response?!?! </p> https://legacy.forums.gravityhelp.com/topic/how-big-is-to-big-with-a-form#post-143346 Wed, 06 Feb 2013 10:21:50 +0000 Hig116 143346@https://legacy.forums.gravityhelp.com/ <p>I know I'm starting to get annoying at this point, but I'm seriously going to have to abandon this plugin for another option if I can resolve this today. I'm trying to avoid this due to the amount of time (approx 3 hrs) it took to set up this form. At this point, the project has stalled and my client is getting frustrated. Can you please assist?</p> <p>Keith </p> https://legacy.forums.gravityhelp.com/topic/how-big-is-to-big-with-a-form#post-143029 Wed, 06 Feb 2013 02:21:42 +0000 Hig116 143029@https://legacy.forums.gravityhelp.com/ <p>Looks like I failed to enable error logs, which you have to do with GoDaddy. </p> <p>Have you had a chance to look at the form?</p> <p>Keith </p> https://legacy.forums.gravityhelp.com/topic/how-big-is-to-big-with-a-form#post-142729 Tue, 05 Feb 2013 16:20:31 +0000 Hig116 142729@https://legacy.forums.gravityhelp.com/ <p>Chris,</p> <p>I'll check on the error log, although I have only seen the 500 error once. I just send the forms again, this time to both addresses. Please check your junk mail if you don't see them. They will be coming from <a href="mailto:keith@khcreativemedia.com">keith@khcreativemedia.com</a>. My goal is to resolve this issue tonight or use a different method than these forms because I am a week over the deadline at this point.</p> <p>Also, I'm not being notified via email when a reply is made to any posts, so I'll keep a check on this page for your answer or you can email me directly at the email address above.</p> <p>Thanks in advance for your help,<br /> Keith </p> https://legacy.forums.gravityhelp.com/topic/how-big-is-to-big-with-a-form#post-142057 Tue, 05 Feb 2013 00:49:17 +0000 Chris Hajer 142057@https://legacy.forums.gravityhelp.com/ <p>For finding out what the 500 error was, you may need to contact your host to get access to the error logs. Or maybe they are accessible from your website control panel. When the 500 error is shown in screen, it is normally logged as well, and the log will contain important information to help troubleshoot this on your server. </p> https://legacy.forums.gravityhelp.com/topic/how-big-is-to-big-with-a-form#post-142054 Tue, 05 Feb 2013 00:47:44 +0000 Chris Hajer 142054@https://legacy.forums.gravityhelp.com/ <p>Keith, I did not receive any forms today. Please try again with either <a href="mailto:chrishajer@gmail.com">chrishajer@gmail.com</a> or <a href="mailto:chris@rocketgenius.com">chris@rocketgenius.com</a> - thank you </p> https://legacy.forums.gravityhelp.com/topic/how-big-is-to-big-with-a-form#post-141748 Mon, 04 Feb 2013 18:30:49 +0000 Hig116 141748@https://legacy.forums.gravityhelp.com/ <p>Chris,</p> <p>I emailed you earlier today. Just checking to see if you received it and if you have any suggestions. This site needs to go live asap and this form is key to the whole site.</p> <p>Thanks,<br /> Keith </p> https://legacy.forums.gravityhelp.com/topic/how-big-is-to-big-with-a-form#post-141541 Mon, 04 Feb 2013 11:53:00 +0000 Hig116 141541@https://legacy.forums.gravityhelp.com/ <p>Chris,</p> <p>I'll email it to you in a couple hours. I'm not sure how to find out the 500 Internal Server error was logged. That's outside my expertise. If you can steer me in the right direction or I can give you my info for you to look at.</p> <p>Keith </p>