https://legacy.forums.gravityhelp.com/topic/html-email-notifcations Gravity Support Forums Topic: HTML Email notifications en-US Tue, 21 Apr 2026 03:28:06 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/html-email-notifcations#post-73146 Wed, 29 Aug 2012 16:50:44 +0000 Chris Hajer 73146@https://legacy.forums.gravityhelp.com/ <p>Update: this fixed the problem. </p> https://legacy.forums.gravityhelp.com/topic/html-email-notifcations#post-72881 Tue, 28 Aug 2012 08:32:12 +0000 Chris Hajer 72881@https://legacy.forums.gravityhelp.com/ <p>@Kate, I think the only issue is that you need to check the box beneath the notification which says "Disable Auto-formatting". Since you coded all your own HTML for form 2, you don't want any additional markup introduced there. I exported your form and installed it on my server and tried it, and had a lot of whitespace in the admin notification. Then I checked the box to disable auto-formatting and submitted again and it was much tighter.</p> <p>Give that a shot and let me know. </p> https://legacy.forums.gravityhelp.com/topic/html-email-notifcations#post-72833 Mon, 27 Aug 2012 23:05:06 +0000 Chris Hajer 72833@https://legacy.forums.gravityhelp.com/ <p>Kate, I emailed you with some additional questions. </p> https://legacy.forums.gravityhelp.com/topic/html-email-notifcations#post-72773 Mon, 27 Aug 2012 14:24:52 +0000 katetbrough 72773@https://legacy.forums.gravityhelp.com/ <p>I really appreciate it. I'm getting really frustrated. I love GF, and I love the Thesis Theme, but this is really rocking my boat. The email notifications look right in the visual on the email notification screen (it's the admin one that is burning me), but when it shows up in the admin's inbox, the vertical spacing is bananas! I really hope that this is something we can resolve quickly and I can learn from soon. It's taking up a lot of my time and causing me stress... </p> https://legacy.forums.gravityhelp.com/topic/html-email-notifcations#post-72710 Mon, 27 Aug 2012 01:47:26 +0000 Chris Hajer 72710@https://legacy.forums.gravityhelp.com/ <p>Thanks. I will take a look at that on Monday. </p> https://legacy.forums.gravityhelp.com/topic/html-email-notifcations#post-72704 Mon, 27 Aug 2012 00:11:25 +0000 katetbrough 72704@https://legacy.forums.gravityhelp.com/ <p>I am sending the email now. </p> https://legacy.forums.gravityhelp.com/topic/html-email-notifcations#post-72703 Sun, 26 Aug 2012 23:50:46 +0000 Chris Hajer 72703@https://legacy.forums.gravityhelp.com/ <p>Please also see this recent topic where there was a similar problem which was solved.<br /> <a href="http://www.gravityhelp.com/forums/topic/excessive-breaks-in-email-notification" rel="nofollow">http://www.gravityhelp.com/forums/topic/excessive-breaks-in-email-notification</a> </p> https://legacy.forums.gravityhelp.com/topic/html-email-notifcations#post-72702 Sun, 26 Aug 2012 23:47:08 +0000 Chris Hajer 72702@https://legacy.forums.gravityhelp.com/ <p>Can you please post a link to the form, and ensure that the user notification I will receive will have the problem you mentioned? If not, please export the form as XML (Forms &gt; Import/Export &gt; then "Export Forms" from the top menu) and email it to me at <a href="mailto:chris@rocketgenius.com">chris@rocketgenius.com</a> and I will install it and see if I have the same problem with the notifications. </p> https://legacy.forums.gravityhelp.com/topic/html-email-notifcations#post-72664 Sun, 26 Aug 2012 17:45:28 +0000 katetbrough 72664@https://legacy.forums.gravityhelp.com/ <p>I am having a similar issue! My notification set up looks right on the notification set up in gravity forms, but once it arrives at my end user's email it is really wonky, and prints wrong too. Blargh. </p> https://legacy.forums.gravityhelp.com/topic/html-email-notifcations#post-4410 Thu, 01 Apr 2010 10:51:23 +0000 Carl Hancock 4410@https://legacy.forums.gravityhelp.com/ <p>It shouldn't be adding the BR's automatically and when testing locally I don't run into this problem. We would need a WordPress admin login for this site in order to look into it further. You can send this to us via our Contact Us form. </p>