https://legacy.forums.gravityhelp.com/topic/i-cant-create-a-form-oops-we-could-not-locate-your-form-is-displayed Gravity Support Forums Topic: I can't create a form. "Oops! We could not locate your form" is displayed. en-US Sun, 19 Apr 2026 23:50:03 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/i-cant-create-a-form-oops-we-could-not-locate-your-form-is-displayed#post-153131 Sat, 23 Feb 2013 13:52:18 +0000 strillogy 153131@https://legacy.forums.gravityhelp.com/ <p>Thanks for the suggestions! </p> https://legacy.forums.gravityhelp.com/topic/i-cant-create-a-form-oops-we-could-not-locate-your-form-is-displayed#post-117591 Wed, 09 Jan 2013 08:51:46 +0000 Chris Hajer 117591@https://legacy.forums.gravityhelp.com/ <p>Thank you for posting your experience. I'm sure it will help others. </p> https://legacy.forums.gravityhelp.com/topic/i-cant-create-a-form-oops-we-could-not-locate-your-form-is-displayed#post-117465 Wed, 09 Jan 2013 06:01:04 +0000 hiro@wisteriawine.com 117465@https://legacy.forums.gravityhelp.com/ <p>Hello Chris,</p> <p>Thank you for the answer. I could solve this issue finally.<br /> (By the way, I was not allowed to upgrade the wordpress, because the theme supports only up to WP version 3.3.)<br /> I'll give you some feedbacks for the other users.</p> <p>My issue has solved by changing wp-config.php file<br /> from:<br /> define('DB_CHARSET', 'utf8_general_ci');<br /> define('DB_COLLATE', '');<br /> to:<br /> define('DB_CHARSET', 'utf8');<br /> define('DB_COLLATE', '');</p> <p>The problem was almost the same issue with<br /> <a href="http://www.gravityhelp.com/forums/topic/error-saving-form" rel="nofollow">http://www.gravityhelp.com/forums/topic/error-saving-form</a><br /> <a href="http://www.gravityhelp.com/forums/topic/database-problems-while-activating-plugin" rel="nofollow">http://www.gravityhelp.com/forums/topic/database-problems-while-activating-plugin</a></p> <p>I completely forgot that a funny error-like screen was displayed at the very first installation. It was like:<br /> ------------------------------------------------------<br /> CREATE TABLE wp_rg_form ( id mediumint(8) unsigned not null auto_increment, title varchar(150) not null, date_created datermine not null, is_active tinyint(1) not null default 1, PRIMARY KEY (id) ) DEFAULT CHARACTER SET utf8_general_ci</p> <p>WordPress database error: [Unknown character set: 'utf8_general_ci']<br /> CREATE TABLE wp_rg_form_meta ( form_id mediumint(8) unsigned not null, display_meta longtext, entries_grid_meta longtext, PRIMARY KEY (form_id) ) DEFAULT CHARACTER SET utf8_general_ci</p> <p>(omitted below)<br /> ------------------------------------------------------</p> <p>I completely forgot this error, because the next time I re-installed the gravity forms, those errors were not displayed, and I believed the installation has finished successfully.</p> <p>Anyway, I could solve this issue. Thank you for your help!</p> <p>To other users that encountered the same issue with me:<br /> Basically, it looks like gravity forms attempts to create the tables at the very at the very first installation. But if you want to force those tables to be created, you can do it by Form -&gt; Settings and "Uninstall".</p> <p>You can confirm whether those table were created by looking database tables.If you can find tables starting with wp_rg_, you can tell gravity forms has created those tables. </p> https://legacy.forums.gravityhelp.com/topic/i-cant-create-a-form-oops-we-could-not-locate-your-form-is-displayed#post-112432 Wed, 02 Jan 2013 12:57:44 +0000 David Peralty 112432@https://legacy.forums.gravityhelp.com/ <p>If you can let us know which plugin was causing the issue, we could look into it further in the future so others don't have the same issue. All my best! </p> https://legacy.forums.gravityhelp.com/topic/i-cant-create-a-form-oops-we-could-not-locate-your-form-is-displayed#post-112430 Wed, 02 Jan 2013 12:51:00 +0000 mrickert 112430@https://legacy.forums.gravityhelp.com/ <p>Thanks, David. That worked. I deactivated my plugins, then reactivated them one by one to find the culprit(s). </p> https://legacy.forums.gravityhelp.com/topic/i-cant-create-a-form-oops-we-could-not-locate-your-form-is-displayed#post-112427 Wed, 02 Jan 2013 12:43:38 +0000 David Peralty 112427@https://legacy.forums.gravityhelp.com/ <p>For your issue, you'll want to go through our plugin/theme conflict troubleshooting steps. Usually, when there is no save button, that means something is conflicting with Gravity Forms. </p> <p><a href="http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict" rel="nofollow">http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict</a> </p> https://legacy.forums.gravityhelp.com/topic/i-cant-create-a-form-oops-we-could-not-locate-your-form-is-displayed#post-112405 Wed, 02 Jan 2013 11:31:46 +0000 mrickert 112405@https://legacy.forums.gravityhelp.com/ <p>I have the same problem (there is no "save" button at the bottom of the Form Editor), and I am using WordPress 3.5.</p> <p>Any help or advice would be much appreciated. I'm at a loss what to do.</p> <p>Thanks! </p> https://legacy.forums.gravityhelp.com/topic/i-cant-create-a-form-oops-we-could-not-locate-your-form-is-displayed#post-112346 Wed, 02 Jan 2013 07:31:15 +0000 Chris Hajer 112346@https://legacy.forums.gravityhelp.com/ <p>Your WordPress version is out of date. Please upgrade to the latest version, which is currently 3.5. That is most likely what is causing the trouble.</p> <p>If you cannot do that, it could be a PHP memory issue, but I doubt that. I would upgrade the WordPress version to the latest, if you can. There have been several jQuery changes in WordPress since 3.3.1 was released and it's possible the errors you are seeing are related to that. </p> https://legacy.forums.gravityhelp.com/topic/i-cant-create-a-form-oops-we-could-not-locate-your-form-is-displayed#post-112190 Wed, 02 Jan 2013 00:15:37 +0000 hiro@wisteriawine.com 112190@https://legacy.forums.gravityhelp.com/ <p>Hello,</p> <p>I purchased gravity forms a few days ago.</p> <p>When I tried to view the form, at my client's server, the form does not appear, but the following error does: Oops! We could not locate your form.</p> <p>[Environment]<br /> - The problem happens at my client's server.<br /> <a href="http://www.justhost.com/" rel="nofollow">http://www.justhost.com/</a><br /> - My client uses a customized theme.<br /> - My client uses plug-ins.</p> <p>[Procedures]<br /> 1. Select [Forms]-&gt;[New Form].<br /> 2. Press "Save Form".<br /> 3. Select [Preview this Form].<br /> 4. The message, "Oops! We could not locate your form." is displayed.</p> <p>[Addtional Information]<br /> - I reinstalled gravity forms at leaset 5 times, but the outcome was the same.</p> <p>- When I chagend the theme to Twenty Ten, and Twenty Eleven and tried to create a form, the outcome was the same.</p> <p>- When I deactivated all plug-ins except gravity forms, and tried the [procedures] above, the message, "There was an error while saving your form. Please contact our support team." is displayed at the step 2.</p> <p>- Even if I added an item like "Single Line Text" between the step 1 and step 2, the outcome was the same.</p> <p>- When I tried to import forms from [Import/Export]-&gt;"Import Forms"-&gt;"Select File"-&gt;"Import", then the message, "Gravity Forms imported 1 form successfully" is displayed.<br /> But when I click [Forms]-&gt;[Forms], the message, "You don't have any forms. Let's go create one!" is displayed.</p> <p>- When I tried to view the form, at my personal environment, the form does appear.</p> <p>[Basic information]<br /> WP 3.3.1<br /> Gravity Forms v1.6.11<br /> PHP 5.2</p> <p>[Reference]<br /> <a href="http://www.gravityhelp.com/forums/topic/oops-we-could-not-locate-your-form-1#post-5748" rel="nofollow">http://www.gravityhelp.com/forums/topic/oops-we-could-not-locate-your-form-1#post-5748</a><br /> "Oops! We could not locate your form" was the similar topic but it didn't help me out.</p> <p>Any help or advice would be much appreciated. I'm at a loss what to do.</p> <p>Thanks! </p>