https://legacy.forums.gravityhelp.com/topic/ie9-bug-signature-picture-line-goes-wrong Gravity Support Forums Topic: IE9 bug - signature picture line goes wrong en-US Mon, 20 Apr 2026 12:05:47 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/ie9-bug-signature-picture-line-goes-wrong#post-72465 Fri, 24 Aug 2012 07:51:57 +0000 Chris Hajer 72465@https://legacy.forums.gravityhelp.com/ <p>Great. Thank you for the update. </p> https://legacy.forums.gravityhelp.com/topic/ie9-bug-signature-picture-line-goes-wrong#post-72453 Fri, 24 Aug 2012 07:37:27 +0000 tcs 72453@https://legacy.forums.gravityhelp.com/ <p>After raising a priority support ticket I have received an updated version that seems to correct all problems with IE signing. I suspect everyone will get this update in due course. </p> https://legacy.forums.gravityhelp.com/topic/ie9-bug-signature-picture-line-goes-wrong#post-68410 Sun, 29 Jul 2012 02:04:09 +0000 Chris Hajer 68410@https://legacy.forums.gravityhelp.com/ <p>No need to wait. Please do open a priority support ticket. Tickets there are in a queue as well and it's worth getting in there early to ensure you receive the proper attention. Thank you, and sorry for the lack of attention to your issue. I did email the developers earlier this evening about this topic. </p> https://legacy.forums.gravityhelp.com/topic/ie9-bug-signature-picture-line-goes-wrong#post-68408 Sun, 29 Jul 2012 01:58:33 +0000 tcs 68408@https://legacy.forums.gravityhelp.com/ <p>Hi Chris,</p> <p>Sorry I thought as you need a developers licence to use the plugin - this thread would receive priority by default. I will wait a bit longer and then raise a priority support ticket if nothing continues to happen here.</p> <p>Because the problem was immediately raised after the announcement "The Signature Add-On has graduated from beta release status to full v1.0 release status." I was thinking this would get some kind of attention. </p> <p>Looks like I was wrong twice - but I'm learning :) </p> https://legacy.forums.gravityhelp.com/topic/ie9-bug-signature-picture-line-goes-wrong#post-68382 Sun, 29 Jul 2012 00:22:54 +0000 Chris Hajer 68382@https://legacy.forums.gravityhelp.com/ <p>If you have a developer license, you certainly have the option of submitting a priority support ticket. I'll remind the developers that this issue is outstanding and have them update this topic with any new information they may have. </p> https://legacy.forums.gravityhelp.com/topic/ie9-bug-signature-picture-line-goes-wrong#post-68378 Sat, 28 Jul 2012 23:38:15 +0000 tcs 68378@https://legacy.forums.gravityhelp.com/ <p>@gotequity - just been patiently waiting (22 days now) for support - maybe I am supposed to raise a priority support request ? </p> https://legacy.forums.gravityhelp.com/topic/ie9-bug-signature-picture-line-goes-wrong#post-68342 Sat, 28 Jul 2012 13:36:50 +0000 Gotequity 68342@https://legacy.forums.gravityhelp.com/ <p>@tcs, experiencing the exact same issue - refreshing and resigning brings up a tangle of all previous attempts. Have you made any progress or discovered a fix yet? </p> https://legacy.forums.gravityhelp.com/topic/ie9-bug-signature-picture-line-goes-wrong#post-65101 Fri, 06 Jul 2012 20:05:01 +0000 tcs 65101@https://legacy.forums.gravityhelp.com/ <p>I have upgraded to the Version 1 (non beta) signature plugin and still getting problems with IE9 but it is slightly different now.</p> <p>With this new version using IE9 on my windows PC I start a signature ok from a point using my mouse (START POINT) - but then when I release the mouse button, reposition to draw some more it draws a straight line back to the original START POINT. Every time I reposition and commence drawing, it puts a straight line back to the START POINT again. </p> <p>Then when I use the refresh the signature pad button it clears everything (good) but as soon as I start a signature again it puts back the messed up one ?</p> <p>I have a form with just the signature field here <a href="http://bit.ly/KcgjD5" rel="nofollow">http://bit.ly/KcgjD5</a> </p> <p>Also when using SSL on IE9 there is some kind of mixed content problem and the mouse completely dissappears over the signature box (no pen, no nothing). See here <a href="http://bit.ly/OD4iIC" rel="nofollow">http://bit.ly/OD4iIC</a> I have the wordpress HTTPS plugin running.</p> <p>Both of the problems appear in form preview mode as well as on the frontend. </p> https://legacy.forums.gravityhelp.com/topic/ie9-bug-signature-picture-line-goes-wrong#post-59977 Tue, 22 May 2012 22:26:51 +0000 lewisch 59977@https://legacy.forums.gravityhelp.com/ <p>This is a cool add-on to the already stellar Gravity Forms. I'm experiencing the same problem as well, though. A fix would be awesome. </p> https://legacy.forums.gravityhelp.com/topic/ie9-bug-signature-picture-line-goes-wrong#post-58443 Wed, 09 May 2012 17:31:05 +0000 PowerMedia 58443@https://legacy.forums.gravityhelp.com/ <p>Any updates with this issue? </p>