Gravity Support Forums Topic: In reference to "Modify User Notification Email Based on Dropdown Selection"

Gravity Support Forums Topic: In reference to "Modify User Notification Email Based on Dropdown Selection" https://legacy.forums.gravityhelp.com/topic/in-reference-to-modify-user-notification-email-based-on-dropdown-selection Gravity Support Forums Topic: In reference to "Modify User Notification Email Based on Dropdown Selection" en-US Mon, 20 Apr 2026 01:23:13 +0000 http://bbpress.org/?v=1.0.1 <![CDATA[Search]]> q https://legacy.forums.gravityhelp.com/search.php David Peralty on "In reference to "Modify User Notification Email Based on Dropdown Selection"" https://legacy.forums.gravityhelp.com/topic/in-reference-to-modify-user-notification-email-based-on-dropdown-selection#post-73075 Wed, 29 Aug 2012 10:16:22 +0000 David Peralty 73075@https://legacy.forums.gravityhelp.com/ The only reason BCC's wouldn't send is that there is still an error in how sendmail is working. Can you contact your web host about this error to see if they can look at the logs and find out if anything is wrong? Can you try a different address for BCC's like a gmail one, just to see if it is a domain issue? RNickless on "In reference to "Modify User Notification Email Based on Dropdown Selection"" https://legacy.forums.gravityhelp.com/topic/in-reference-to-modify-user-notification-email-based-on-dropdown-selection#post-73068 Wed, 29 Aug 2012 09:36:14 +0000 RNickless 73068@https://legacy.forums.gravityhelp.com/ This topic is still open, yes? RNickless on "In reference to "Modify User Notification Email Based on Dropdown Selection"" https://legacy.forums.gravityhelp.com/topic/in-reference-to-modify-user-notification-email-based-on-dropdown-selection#post-72780 Mon, 27 Aug 2012 15:03:26 +0000 RNickless 72780@https://legacy.forums.gravityhelp.com/ Is there any reason why BCC would not send to a provided email in Admin Notifications if you are also using Routing? I need to send 2 Admin Notifications(form data), 1 fixed or provided, and one based on a selected value from the form. The Routing one is sending, the BCC doesn't seem to be going though. Thanks for your help. RNickless on "In reference to "Modify User Notification Email Based on Dropdown Selection"" https://legacy.forums.gravityhelp.com/topic/in-reference-to-modify-user-notification-email-based-on-dropdown-selection#post-72515 Fri, 24 Aug 2012 14:52:09 +0000 RNickless 72515@https://legacy.forums.gravityhelp.com/ I followed your second suggestion and set up routing which works with my select popup, but then the BCC didn't send. This is an email based product order form. The form info needs to get sent to two people one distributor(state select popup, using routing) and one to the product manufacturer BCC fixed address. And the user filling out the form gets the confirmation notification. I previously tried to set the values for the select popup so that it was e.g. Label: Texas Value: <a href="mailto:info@email.com">info@email.com</a>, and that didn't work as a merge tag in the Admin BCC notification either. David Peralty on "In reference to "Modify User Notification Email Based on Dropdown Selection"" https://legacy.forums.gravityhelp.com/topic/in-reference-to-modify-user-notification-email-based-on-dropdown-selection#post-70579 Fri, 10 Aug 2012 12:31:55 +0000 David Peralty 70579@https://legacy.forums.gravityhelp.com/ It seems like a better way to do this would be to use Routing. Instead of BCC'ing them, you could have it set up with a list of locations, and then using routing you could send the details to that location based on what a user selects as their location. David Peralty on "In reference to "Modify User Notification Email Based on Dropdown Selection"" https://legacy.forums.gravityhelp.com/topic/in-reference-to-modify-user-notification-email-based-on-dropdown-selection#post-70578 Fri, 10 Aug 2012 12:30:57 +0000 David Peralty 70578@https://legacy.forums.gravityhelp.com/ Looks like you are trying to put a name and e-mail address in the BCC field, and they only accept just straight text e-mail addresses. So you are trying to put: Test<transit@address.com> when the field would only accept <a href="mailto:transit@address.com">transit@address.com</a> in the BCC field. RNickless on "In reference to "Modify User Notification Email Based on Dropdown Selection"" https://legacy.forums.gravityhelp.com/topic/in-reference-to-modify-user-notification-email-based-on-dropdown-selection#post-70574 Fri, 10 Aug 2012 11:47:16 +0000 RNickless 70574@https://legacy.forums.gravityhelp.com/ You can see the form here: <a href="http://gondolaskate.com/ace-hardware/" rel="nofollow">http://gondolaskate.com/ace-hardware/</a> password: password RNickless on "In reference to "Modify User Notification Email Based on Dropdown Selection"" https://legacy.forums.gravityhelp.com/topic/in-reference-to-modify-user-notification-email-based-on-dropdown-selection#post-70573 Fri, 10 Aug 2012 11:45:20 +0000 RNickless 70573@https://legacy.forums.gravityhelp.com/ You can see it here: <a href="http://gondolaskate.com/notification-settings/" rel="nofollow">http://gondolaskate.com/notification-settings/</a> David Peralty on "In reference to "Modify User Notification Email Based on Dropdown Selection"" https://legacy.forums.gravityhelp.com/topic/in-reference-to-modify-user-notification-email-based-on-dropdown-selection#post-70205 Wed, 08 Aug 2012 15:31:10 +0000 David Peralty 70205@https://legacy.forums.gravityhelp.com/ Just to confirm you have your settings correct, can you screenshot your notifications section and upload to any free image hosting site? RNickless on "In reference to "Modify User Notification Email Based on Dropdown Selection"" https://legacy.forums.gravityhelp.com/topic/in-reference-to-modify-user-notification-email-based-on-dropdown-selection#post-70201 Wed, 08 Aug 2012 15:25:18 +0000 RNickless 70201@https://legacy.forums.gravityhelp.com/ I set up an email account installed the WP SMTP plugin, configured according to my hosts mail server settings and sent a test, all working. It's still not using my "Select" select variables as e.g. Dallas<info@shippingco.com> in the BCC as a Merge Tag to send the second admin email.