https://legacy.forums.gravityhelp.com/topic/incorrect-formatted-amount Gravity Support Forums Topic: Incorrect formatted amount en-US Sun, 05 Apr 2026 14:52:39 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/incorrect-formatted-amount#post-30539 Wed, 20 Jul 2011 14:36:08 +0000 Carl Hancock 30539@https://legacy.forums.gravityhelp.com/ <p>The issue is a rounding error with rounding the price of the surcharge. It's passing a value to PayPal that isn't rounded up to 2 decimal places and is instead passing 3 decimal places which PayPal doesn't like. </p> <p>We have updated the code being used on that site so that it rounds the number to 2 decimal places correctly and the problem is resolved. </p> https://legacy.forums.gravityhelp.com/topic/incorrect-formatted-amount#post-29850 Tue, 12 Jul 2011 20:08:38 +0000 Sophie 29850@https://legacy.forums.gravityhelp.com/ <p>Hi again,</p> <p>Sorry to be a nuisance, just following this up as I am a couple days out from a deadline and am needing to get this sorted ASAP.</p> <p>Has there been any light shed on what may be causing the error? </p> https://legacy.forums.gravityhelp.com/topic/incorrect-formatted-amount#post-29211 Wed, 06 Jul 2011 11:11:30 +0000 Carl Hancock 29211@https://legacy.forums.gravityhelp.com/ <p>Send us a WordPress admin login for the site having the issue and we can take a look at the code you have implemented and test the form itself. You can send this to us via our Contact Us form here: <a href="http://www.gravityforms.com/contact-us/" rel="nofollow">http://www.gravityforms.com/contact-us/</a> and reference this forum post when doing so. </p> https://legacy.forums.gravityhelp.com/topic/incorrect-formatted-amount#post-29191 Wed, 06 Jul 2011 00:01:30 +0000 Sophie 29191@https://legacy.forums.gravityhelp.com/ <p>Hi again,</p> <p>I removed the code and the paypal worked as usual but then obviously the surcharge custom code was not included as required. I pasted in the original code I was shown to use <a href="http://pastie.org/2102201" rel="nofollow">http://pastie.org/2102201</a> put once saved the same error came up.</p> <p>I'm currently working on version 1.5.2.8 and paypal addon 1.2.3 </p> <p>The other form I used this code with the other week on a different website is still functioning fine. </p> https://legacy.forums.gravityhelp.com/topic/incorrect-formatted-amount#post-29122 Tue, 05 Jul 2011 12:24:38 +0000 Carl Hancock 29122@https://legacy.forums.gravityhelp.com/ <p>When you remove your custom code, is the PayPal integration working correctly on that site? If so there is probably something going on with the custom code. That PayPal error occurs when the pricing values aren't formatted correctly. </p> https://legacy.forums.gravityhelp.com/topic/incorrect-formatted-amount#post-29094 Tue, 05 Jul 2011 03:59:04 +0000 Sophie 29094@https://legacy.forums.gravityhelp.com/ <p>Hello,</p> <p>I have gone to implement the paypal system a second time into another website and have followed original instructions about upgrading and putting the php code into the functions.php file to get the paypal surcharge included into the amount.</p> <p>Before I put this code in the system was working fine but now when I click 'confirm' to go through to paypal it comes up with a paypal error which says "The link you have used to enter the PayPal system contains an incorrectly formatted item amount".</p> <p>The totalling amount is correct however (2.4% + 0.30 AUD).</p> <p>Any ideas? thanks for the help! </p>