https://legacy.forums.gravityhelp.com/topic/installation-problem-2 Gravity Support Forums Topic: Installation problem en-US Tue, 21 Apr 2026 23:59:45 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/installation-problem-2#post-17325 Mon, 31 Jan 2011 15:11:16 +0000 Chris Hajer 17325@https://legacy.forums.gravityhelp.com/ <p>I'm not affiliated with Gravity Forms or Rocket Genius at all, but with an error like that, I would recommend installing via FTP or SCP rather than using the WordPress admin plugin installer. Delete any old installation folder, download a new copy of the plugin from this website, unzip, and then upload the files, and activate. If that does not work, I would recommend sending an admin login for your WordPress site and an FTP login through the contact form here, and reference this post, so someone can take a look at your installation to see what's going on.</p> <p><a href="http://www.gravityhelp.com/contact-us" rel="nofollow">http://www.gravityhelp.com/contact-us</a> </p> https://legacy.forums.gravityhelp.com/topic/installation-problem-2#post-17219 Sat, 29 Jan 2011 03:17:25 +0000 tholden2 17219@https://legacy.forums.gravityhelp.com/ <p>I keep getting the error:</p> <p>Could not copy file. [server path]/wp-content/plugins/gravityforms/images/stop.png.</p> <p>Plugin install failed.</p> <p>Checked all permissions, deleted partial installs, re-downloaded the zip, same error.</p> <p>Any ideas? </p>