https://legacy.forums.gravityhelp.com/topic/intermittent-paypal-issue Gravity Support Forums Topic: Intermittent PayPal Issue en-US Mon, 20 Apr 2026 06:55:49 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/intermittent-paypal-issue#post-35712 Mon, 19 Sep 2011 23:27:11 +0000 Chris Hajer 35712@https://legacy.forums.gravityhelp.com/ <p>Can you reduce it down to the types of browsers or location within the company?</p> <p>Do you have access to the web server logs that you can correlate to the times that they attempted the forms? </p> https://legacy.forums.gravityhelp.com/topic/intermittent-paypal-issue#post-35706 Mon, 19 Sep 2011 21:58:29 +0000 debmc99 35706@https://legacy.forums.gravityhelp.com/ <p>Thank you for testing it. More and more I am thinking it is a browser related problem. I have tested it as well and it works fine. Employees at a company are having problems registering and paying for a course. Might it be that the company has some setting on the browser that is preventing the user from getting to PayPal? </p> https://legacy.forums.gravityhelp.com/topic/intermittent-paypal-issue#post-35666 Mon, 19 Sep 2011 15:36:02 +0000 Carl Hancock 35666@https://legacy.forums.gravityhelp.com/ <p>I'm unable to reproduce this issue. I've tested the form and it's acting as expected and redirecting me to PayPal to complete the transaction. If the issue can't be replicated it can't be debugged. If you figure out a way to replicate it, let us know and we can look into it further but right now there doesn't appear to be anything wrong. </p> https://legacy.forums.gravityhelp.com/topic/intermittent-paypal-issue#post-35592 Sun, 18 Sep 2011 01:32:18 +0000 Chris Hajer 35592@https://legacy.forums.gravityhelp.com/ <p>I just tested with every product and I was sent to PayPal in every case, and the total there was correct. I never completed a transaction, so you should not have any entries from me. </p> https://legacy.forums.gravityhelp.com/topic/intermittent-paypal-issue#post-35591 Sun, 18 Sep 2011 01:26:22 +0000 Chris Hajer 35591@https://legacy.forums.gravityhelp.com/ <p>I just tested from Chrome on Linux and it directed me to PayPal as expected.</p> <p>When the people manage to get around PayPal, is there anything in their entries that might help you figure this out? </p> <p>It should not be browser specific, but you never know. </p> https://legacy.forums.gravityhelp.com/topic/intermittent-paypal-issue#post-35586 Sun, 18 Sep 2011 00:28:05 +0000 debmc99 35586@https://legacy.forums.gravityhelp.com/ <p>Does anyone have any ideas about what might be causing this issue? </p> https://legacy.forums.gravityhelp.com/topic/intermittent-paypal-issue#post-35571 Sat, 17 Sep 2011 15:18:37 +0000 circus 35571@https://legacy.forums.gravityhelp.com/ <p>Hi. Hope you get some help on this one. Will be watching for a solution to bookmark in case I come across similar in future. </p> https://legacy.forums.gravityhelp.com/topic/intermittent-paypal-issue#post-35536 Fri, 16 Sep 2011 22:44:58 +0000 debmc99 35536@https://legacy.forums.gravityhelp.com/ <p>I have added the PayPal add-on to a client's Gravity form. Transactions are going through and I have also had success testing the form as well. However, some visitors to my client's site are claiming that upon clicking "Submit" they are not directed to PayPal and merely get the "Thank you" message, yet their payment obviously is not going through. Do you know anything about this issue? Might there be an issue with some browsers? Can you point me in the right direction as to how to possibly resolve this issue?<br /> <a href="http://txaee.org/?page_id=16" rel="nofollow">http://txaee.org/?page_id=16</a> </p>