https://legacy.forums.gravityhelp.com/topic/java-script-error Gravity Support Forums Topic: Java script error en-US Mon, 20 Apr 2026 11:00:31 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/java-script-error#post-7855 Tue, 27 Jul 2010 10:58:03 +0000 Carl Hancock 7855@https://legacy.forums.gravityhelp.com/ <p>Okay Andrew, keep us posted and we will look into it once we can access the live site. </p> https://legacy.forums.gravityhelp.com/topic/java-script-error#post-7850 Tue, 27 Jul 2010 09:01:14 +0000 Andrewd 7850@https://legacy.forums.gravityhelp.com/ <p>@ Carl </p> <p>The site wil go live in about 3 weeks i have created temp forms with formbuilder when the site is live i will Email you access info </p> https://legacy.forums.gravityhelp.com/topic/java-script-error#post-7712 Fri, 23 Jul 2010 11:27:23 +0000 Carl Hancock 7712@https://legacy.forums.gravityhelp.com/ <p>It's very difficult to debug a user/server specific issue without having access to look at the site firsthand. </p> <p>Could you setup a test site somewhere that we could access and see if you can replicate the issue and if you can then give us access to it? </p> https://legacy.forums.gravityhelp.com/topic/java-script-error#post-7708 Fri, 23 Jul 2010 11:18:42 +0000 Chris Hajer 7708@https://legacy.forums.gravityhelp.com/ <p>What is the <strong>actual</strong> JavaScript error though? Did you post it and I missed it? Or is it just functionality that is not working as expected with no actual error message?</p> <p>For example, I get an error like this in my WordPress admin:</p> <pre><code>Error: jQuery(&quot;#title_1279898215&quot;).Counter is not a function Source File: <a href="http://www.example.com/wp-admin/" rel="nofollow">http://www.example.com/wp-admin/</a> Line: 389</code></pre> <p>But everything seems to be working OK. Sounds like something is not working as expected for you (an understatement), but what is the JavaScript error you mentioned in the first post?</p> <p>Thanks </p> https://legacy.forums.gravityhelp.com/topic/java-script-error#post-7693 Fri, 23 Jul 2010 02:28:45 +0000 Andrewd 7693@https://legacy.forums.gravityhelp.com/ <p>@illinoisharley</p> <p>I'm using IE 8 and my worpress version is 2.9.2.</p> <p>"everytime i want to edit a form or create a new one i get a javascript error and then i cant save, add or edit a form. When i refresh the page i can then add one more field and then the same error occures." Thanks for the reply and help. </p> https://legacy.forums.gravityhelp.com/topic/java-script-error#post-7631 Wed, 21 Jul 2010 10:21:46 +0000 Chris Hajer 7631@https://legacy.forums.gravityhelp.com/ <p>What is the error? And what browser does it occur with? I'd like to try to reproduce it. Also, what version of Gravity Forms and WordPress?</p> <p>I have had some weird things with Chrome and Firefox where an add-on was making a call that resulted in the javascript error, but it still shows up in the error console (I'm thinking maybe some Gmail checker add-on or something.) It just happened to show up in the console at the same time as trying to isolate a website problem. </p> https://legacy.forums.gravityhelp.com/topic/java-script-error#post-7621 Wed, 21 Jul 2010 01:41:52 +0000 Andrewd 7621@https://legacy.forums.gravityhelp.com/ <p>I'm now so confused i don't know what to do. I followed the instructions to the letter but i keep getting the same java script error no matter if i disable all plugins or use the default theme. i even disabled all plugins and used the default theme at the same time but to no avail.<br /> Stil the same javascript error. </p> https://legacy.forums.gravityhelp.com/topic/java-script-error#post-7585 Tue, 20 Jul 2010 11:10:41 +0000 Carl Hancock 7585@https://legacy.forums.gravityhelp.com/ <p>Yes, follow those directions as a first step to try and determine the problem. Let us know how it goes. </p> https://legacy.forums.gravityhelp.com/topic/java-script-error#post-7578 Tue, 20 Jul 2010 02:00:27 +0000 Andrewd 7578@https://legacy.forums.gravityhelp.com/ <p>Hi Kevin,</p> <p>The site is on a staging server and is not yet accessible to anyone outside our work network. So its abit difficult. Got an email from Carl Hancock with some steps to follow.</p> <p>"This sounds like some sort of javascript conflict. Another plugin (or possibly your theme) is outputting javascript in the admin and isn't isolating it to only output the javascript when it is necessary.</p> <p>What you will need to do is check for plugin and theme conflicts:</p> <p>- Activate the default WordPress theme (Kubrick on 2.0, 2010 on 3.0)<br /> - Test Gravity Forms to see if it works properly</p> <p>If it does work properly then something in your theme is causing a javascript issue. If it doesn't work properly then move on to checking for plugin conflicts:</p> <p>- Deactivate ALL plugins<br /> - Activate Gravity Forms<br /> - Test Gravity Forms to see if it works properly</p> <p>If Gravity Forms works properly then you will need to now check to see which plugin is causing the issue:</p> <p>- Activate each plugins one by one<br /> - Test Gravity Forms after you activate each plugin</p> <p>You will most likely then hit a plugin that causes the issue to start happening. That plugin is most likely outputting javascript on the Gravity Forms admin pages because the developer of whichever plugin is causing the issue didn't code it properly." </p> https://legacy.forums.gravityhelp.com/topic/java-script-error#post-7538 Mon, 19 Jul 2010 10:03:45 +0000 Kevin Flahaut 7538@https://legacy.forums.gravityhelp.com/ <p>Andrew,</p> <p>There's no way to really know what's going on without seeing the error and what's happening (or not happening). If you can send us an admin login to your site via the <a href="http://www.gravityhelp.com/contact-us" rel="nofollow">contact form</a> we'll be happy to get in there and see what we can find out. </p>