https://legacy.forums.gravityhelp.com/topic/kodakeprint-problems Gravity Support Forums Topic: Kodakeprint Problems en-US Sun, 19 Apr 2026 23:32:14 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/kodakeprint-problems#post-45127 Thu, 29 Dec 2011 10:56:25 +0000 mammothideas 45127@https://legacy.forums.gravityhelp.com/ <p>Right on, thanks Carl. I will use it as plain text until those changes occur. I really appreciate all of the help. </p> https://legacy.forums.gravityhelp.com/topic/kodakeprint-problems#post-45078 Wed, 28 Dec 2011 18:04:00 +0000 Carl Hancock 45078@https://legacy.forums.gravityhelp.com/ <p>Currently it is not possible to send plain text to some and HTML to others. Right now if you set the notification to send as plain text, that is all it will use.</p> <p>We do have big plans for the Notification capabilities in 2012. We will be implementing a much more powerful notification system with the ability to configure however many independent notifications you want for a given form as well as configure what format each individual one should be sent using (html/plain text). </p> https://legacy.forums.gravityhelp.com/topic/kodakeprint-problems#post-45037 Wed, 28 Dec 2011 00:10:07 +0000 mammothideas 45037@https://legacy.forums.gravityhelp.com/ <p>Yeah, the email will come through to personal email addresses. I have the notification going to multiple addresses and all the other addresses are receiving it. </p> <p>They claim to be able to accept html emails, but when I implemented the hook changing it to plain text it came through. Thanks for your help Carl! </p> <p>Since I have this set up to send multiple notifications, is it possible to send plain text to some and html to others? </p> https://legacy.forums.gravityhelp.com/topic/kodakeprint-problems#post-45018 Tue, 27 Dec 2011 20:36:22 +0000 Carl Hancock 45018@https://legacy.forums.gravityhelp.com/ <p>With the WP-Mail SMTP plugin active and configured, if you set the email notification to be sent to your personal email address does it arrive?</p> <p>Do you know if Kodak requires plain text email or can it accept HTML emails? Gravity Forms defaults to HTML. To send plain text you need to use a hook to tell it to send using plain text. </p> https://legacy.forums.gravityhelp.com/topic/kodakeprint-problems#post-44987 Tue, 27 Dec 2011 09:52:39 +0000 mammothideas 44987@https://legacy.forums.gravityhelp.com/ <p>Hey Carl, thanks for that info. </p> <p>I used that article and set up SMTP and added the SPF record. Using the wp-mail-smtp plug in I am able to send the test email and it goes through to the printer. Once I try sending one from a filled out GF it seems to be rejected by Kodak. </p> <p>If you have any other suggestions, they would be greatly appreciated... otherwise I think I will suggest they try a different brand of printer. </p> https://legacy.forums.gravityhelp.com/topic/kodakeprint-problems#post-44900 Fri, 23 Dec 2011 15:17:59 +0000 Carl Hancock 44900@https://legacy.forums.gravityhelp.com/ <p>It sounds like Kodak's servers are rejecting the email for one reason or another. Typically this is due to filtering the service does on the email to check for validity. </p> <p>This means you need to make sure how you are sending the email notifications is reliable as possible, meaning you will have to use SMTP and will have to use a Send From address that is associated with that SMTP account... not an email address from an Email field on your form.</p> <p>Email reliability isn't something Gravity Forms controls, it's dependent on server setup and settings. Here is a great article by Joost de Valk on this subject:</p> <p><a href="http://yoast.com/email-reliability/" rel="nofollow">http://yoast.com/email-reliability/</a> </p> https://legacy.forums.gravityhelp.com/topic/kodakeprint-problems#post-44873 Fri, 23 Dec 2011 01:41:23 +0000 mammothideas 44873@https://legacy.forums.gravityhelp.com/ <p>Thanks for the suggestion. That gave me the same results. </p> https://legacy.forums.gravityhelp.com/topic/kodakeprint-problems#post-44867 Fri, 23 Dec 2011 01:05:58 +0000 kyle 44867@https://legacy.forums.gravityhelp.com/ <p>I wonder if you could use this plugin:</p> <p><a href="http://wordpress.org/extend/plugins/wp-mail-smtp/" rel="nofollow">http://wordpress.org/extend/plugins/wp-mail-smtp/</a></p> <p>Here is how to set it up to use Gmail:</p> <p><a href="http://www.callum-macdonald.com/code/wp-mail-smtp/" rel="nofollow">http://www.callum-macdonald.com/code/wp-mail-smtp/</a> </p> https://legacy.forums.gravityhelp.com/topic/kodakeprint-problems#post-44865 Fri, 23 Dec 2011 00:55:46 +0000 mammothideas 44865@https://legacy.forums.gravityhelp.com/ <p>Thanks for the suggestion Kyle. The default is set to receive from any sender. I've sent emails from the email address that I have set up in the From Email field in the GF and they send through fine. </p> https://legacy.forums.gravityhelp.com/topic/kodakeprint-problems#post-44864 Fri, 23 Dec 2011 00:52:16 +0000 kyle 44864@https://legacy.forums.gravityhelp.com/ <p>Does the printer have a built in whitelist? Maybe it will only accept mail from the account that can successfully send to it. </p>