https://legacy.forums.gravityhelp.com/topic/limiting-customer-notifications Gravity Support Forums Topic: Limiting customer notifications en-US Sun, 19 Apr 2026 23:29:21 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/limiting-customer-notifications#post-105516 Fri, 21 Dec 2012 18:56:11 +0000 Chris Hajer 105516@https://legacy.forums.gravityhelp.com/ <p>Your experience is not how Gravity Forms works. You will receive in the admin email all the values from that form submission, nothing else. That is the default behaviour if you are using the {all_fields} merge tag in the notification. If you are receiving more than that in each admin notification email, please check for plugin and theme conflicts by following these instructions <a href="http://rkt.gs/testing" rel="nofollow">http://rkt.gs/testing</a></p> <p>Additionally, do you receive the same sort of notification if you submit from the form preview? </p> https://legacy.forums.gravityhelp.com/topic/limiting-customer-notifications#post-105192 Thu, 20 Dec 2012 23:05:35 +0000 isaac_1 105192@https://legacy.forums.gravityhelp.com/ <p>My apologies. I was a little confused. I didn't check the box "enable notification to users." Nor did I insert the merge tag {all_fields}. Thus, I wasn't actually sending a user notification to his submitted entry to his email. (Since I was using my admin email for testing purposes as a user it was also confusing me a bit.) </p> <p>However, is what I was and still am receiving is getting apparently all of the notifications to my admin email. It adds the date, time, all the user submitted information and keeps a running tally. Thus when a new user submits a form I receive his information along with all other submissions. It's as if it is just exporting the entire database each time I get a submission. Is that the case?</p> <p>How can I receive each individual user submission to my admin email instead of all submissions ever submitted? </p> https://legacy.forums.gravityhelp.com/topic/limiting-customer-notifications#post-105084 Thu, 20 Dec 2012 16:28:44 +0000 Chris Hajer 105084@https://legacy.forums.gravityhelp.com/ <p>One email notification per form submission is sent, and it will contain just the values which were submitted in that entry. Are you saying the notifications from multiple submissions are including more than one entry?</p> <p>Can you compare a notification email to an entry to see if they contain the same information? </p> https://legacy.forums.gravityhelp.com/topic/limiting-customer-notifications#post-105066 Thu, 20 Dec 2012 16:01:17 +0000 isaac_1 105066@https://legacy.forums.gravityhelp.com/ <p>I would like to know how to limit my user (or, customer) submissions to just one email. It appears now that when a customer fills out a form more than once he will receive an email with all the submissions he has submitted.</p> <p>But the customer may like to have separate quotes for different services they have choosen or enter the number of windows on their mom or neighbors house. Thus it would be advantages for them to recieve a separate quote based on each submission they summit. </p> <p>Can you please help provide some direction for me? </p> <p>Thanks!</p> <p>you can see my form here:</p> <p><a href="http://dev.clearlycleanwindowwashing.com/mailing-list-sign-up/" rel="nofollow">http://dev.clearlycleanwindowwashing.com/mailing-list-sign-up/</a> </p>