https://legacy.forums.gravityhelp.com/topic/line-item-not-referencing-item-in-freshbooks Gravity Support Forums Topic: Line Item not referencing Item in FreshBooks en-US Tue, 21 Apr 2026 02:55:17 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/line-item-not-referencing-item-in-freshbooks#post-49006 Fri, 10 Feb 2012 12:47:32 +0000 level365 49006@https://legacy.forums.gravityhelp.com/ <p>So how do I get the products into the form? Do I just create Pricing fields that match up with the Item name from FreshBooks? Is there updated documentation on the Freshbooks plugin? </p> https://legacy.forums.gravityhelp.com/topic/line-item-not-referencing-item-in-freshbooks#post-48925 Thu, 09 Feb 2012 18:10:21 +0000 Carl Hancock 48925@https://legacy.forums.gravityhelp.com/ <p>If you are using the FreshBooks then you are going to want to use thew updated version of the FreshBooks Add-On that supports Pricing Fields. It let's you use the Pricing Fields for user selections and automatically passes all selected Products as line items to FreshBooks. This is a much better way to handle things and much easier than the previous way.</p> <p>@Andrew It's difficult to tell what is going on here because I can't see how you have setup the FreshBooks integration, nor do I know if you have the latest version of the FreshBooks Add-On installed or properly configured. I would have to look at your form setup, your FreshBooks Add-On setup and possibly your FreshBooks account itself if I don't see any problems. If you send me a WordPress admin login for this site via our Contact Us form I can take a look at it. Reference this forum post when doing so that way I know what it is in regards to.</p> <p>In the future please do not piggyback off another users support request. Your issue and his issue are not the same and it only causes confusion for the support team and prevents us from being able to track the requests. </p> https://legacy.forums.gravityhelp.com/topic/line-item-not-referencing-item-in-freshbooks#post-48835 Thu, 09 Feb 2012 11:41:38 +0000 Andrew 48835@https://legacy.forums.gravityhelp.com/ <p>I have had this same issue, although no fields for products have been sent to freshbooks. I only receive the traditional fields and the user is created. </p> <p>Form:<br /> <a href="http://www.whateverisnoble.com/noble-causes/hope-coffee-orders" rel="nofollow">http://www.whateverisnoble.com/noble-causes/hope-coffee-orders</a> </p> https://legacy.forums.gravityhelp.com/topic/line-item-not-referencing-item-in-freshbooks#post-48260 Fri, 03 Feb 2012 11:44:32 +0000 level365 48260@https://legacy.forums.gravityhelp.com/ <p>Bueller? Bueller? Bueller? </p> https://legacy.forums.gravityhelp.com/topic/line-item-not-referencing-item-in-freshbooks#post-47878 Tue, 31 Jan 2012 00:49:27 +0000 level365 47878@https://legacy.forums.gravityhelp.com/ <p>We have set up a new form on our test site to work on integration with Gravity Forms and FreshBooks (<a href="http://test.level365.com/services/cloud-computing/cost/" rel="nofollow">here</a>). The three fields at the bottom (CPU, RAM, Disk) are mapped to the appropriate fields in the FreshBooks feed (<a href="http://f.cl.ly/items/2S2S2d462f1O0u3N0X1i/Screen%20Shot%202012-01-30%20at%208.42.26%20PM.png" rel="nofollow">here</a> and <a href="http://f.cl.ly/items/2M2X140z3l2F170O2Q2F/Screen%20Shot%202012-01-30%20at%208.43.00%20PM.png" rel="nofollow">here</a>). The estimate is created in FreshBooks, and the description and quantity carry over with no problems, but the Item references something incorrect (<a href="http://f.cl.ly/items/0K062O0K3S3u141g2T3x/Screen%20Shot%202012-01-30%20at%208.46.21%20PM.png" rel="nofollow">here</a>). The Item show us correctly in the FreshBooks feed, so I am not sure where the integers in the FreshBooks estimate is coming from. Ideas? </p>