https://legacy.forums.gravityhelp.com/topic/mailchimp-api-failed-calls Gravity Support Forums Topic: Mailchimp API failed calls en-US Wed, 08 Apr 2026 12:50:29 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/mailchimp-api-failed-calls#post-36025 Fri, 23 Sep 2011 11:55:08 +0000 jloosli 36025@https://legacy.forums.gravityhelp.com/ <p>So far it's worked well. It at least gives me an avenue to do some troubleshooting. </p> https://legacy.forums.gravityhelp.com/topic/mailchimp-api-failed-calls#post-33848 Mon, 29 Aug 2011 17:09:53 +0000 Carl Hancock 33848@https://legacy.forums.gravityhelp.com/ <p>The note is actually a very good idea. We can look into doing something like that with our email marketing add-ons where possible. We do that for the PayPal Add-On. Let me know if you uncover anything with it. </p> https://legacy.forums.gravityhelp.com/topic/mailchimp-api-failed-calls#post-33846 Mon, 29 Aug 2011 16:49:23 +0000 jloosli 33846@https://legacy.forums.gravityhelp.com/ <p>Mailchimp just says whether the result was a success or not...they rely on the application to get a return value and then make a determination as to the problem. It would be great if they allowed you to troubleshoot from the website.</p> <p>However, I think I figured out what is going on. I spoke with customer support at Mailchimp a couple of days ago and they told me that any failed API calls are the result of problems with the request (bad formatting, improper call, etc.) If someone is already subscribed, it won't fail. After playing around with this, I think that is incorrect...I believe it will actually fail if there is a problem. </p> <p>In the meantime, I've added the following code to the export_feed method to have a note added to the entries that are involved with Mailchimp in order to get an idea of what is happening with the various entries (borrowed from the paypal plugin):<br /> <pre><code>if($current_user &amp;&amp; $user_data = get_userdata($current_user-&gt;ID)){ $user_id = $current_user-&gt;ID; $user_name = $user_data-&gt;display_name; } RGFormsModel::add_note($entry[&quot;id&quot;], $user_id, $user_name, sprintf(__(&quot;Status for subscription: %s&quot;, &quot;gravityforms&quot;), $retval));</code></pre> <p>Will let you know if this truly is a problem </p> https://legacy.forums.gravityhelp.com/topic/mailchimp-api-failed-calls#post-33827 Mon, 29 Aug 2011 15:07:34 +0000 Carl Hancock 33827@https://legacy.forums.gravityhelp.com/ <p>Gravity Forms does not log failed calls. The MailChimp API integration is one way. We make an API call and we pass it the field values. That is the extent of the integration. It's not two way, we don't receive information back from MailChimp. </p> <p>Does MailChimp have any information as to why a call failed? Do they fail it if an email already exists? If so that could be one cause. Because Gravity Forms wouldn't know if an email exists, it just sends any data you've configured when a form is submitted. </p> https://legacy.forums.gravityhelp.com/topic/mailchimp-api-failed-calls#post-33669 Fri, 26 Aug 2011 19:37:42 +0000 jloosli 33669@https://legacy.forums.gravityhelp.com/ <p>Since converting my registration form to GravityForms, I integrated my Mailchimp signup into it as well. However, if I log into my mailchimp account and look at the historical API call by day (under Account-&gt;API Keys) I see that I have a high number of "failed calls" ~70%. What does gravity forms do when an API call fails? Is there some sort of log that I can look at to troubleshoot my settings? Is there a hook that I tie into so I can have it email me whenever their is a failed call? </p>