https://legacy.forums.gravityhelp.com/topic/mailchimp-only-adding-contacts-randomly-why Gravity Support Forums Topic: Mailchimp only adding contacts randomly... why? en-US Fri, 03 Apr 2026 18:30:08 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/mailchimp-only-adding-contacts-randomly-why#post-31079 Wed, 27 Jul 2011 14:44:45 +0000 steve31166 31079@https://legacy.forums.gravityhelp.com/ <p>Thanks for being so helpful - much appreciated </p> https://legacy.forums.gravityhelp.com/topic/mailchimp-only-adding-contacts-randomly-why#post-31077 Wed, 27 Jul 2011 14:13:58 +0000 Carl Hancock 31077@https://legacy.forums.gravityhelp.com/ <p>I would suggest contacting MailChimp. Use the subscriber that showed up a day after the submission as an example. Ask why a subscriber added via the API one day didn't show up as a subscriber in your list until a day later, and let the know exactly what subscriber. Maybe they can look into it from that. </p> https://legacy.forums.gravityhelp.com/topic/mailchimp-only-adding-contacts-randomly-why#post-31076 Wed, 27 Jul 2011 13:53:02 +0000 steve31166 31076@https://legacy.forums.gravityhelp.com/ <p>How would I best get this resolved? </p> https://legacy.forums.gravityhelp.com/topic/mailchimp-only-adding-contacts-randomly-why#post-31071 Wed, 27 Jul 2011 12:51:31 +0000 Carl Hancock 31071@https://legacy.forums.gravityhelp.com/ <p>The action of sending the data to MailChimp happens immediately when the form is submitted. So if a form is submitted today, but the subscriber doesn't appear in MailChimp until tomorrow... then this is definitely an issue on MailChimp's side. </p> <p>This means there is a delay in them processing and updating your data, because there wouldn't be a delay in Gravity Forms sending it because the API interaction happens immediately upon form submission.</p> <p>This could be the root of the issue. It's definitely sounding like MailChimp processing issues. </p> https://legacy.forums.gravityhelp.com/topic/mailchimp-only-adding-contacts-randomly-why#post-31070 Wed, 27 Jul 2011 12:49:47 +0000 steve31166 31070@https://legacy.forums.gravityhelp.com/ <p>I think your second para is most likely, one of yesterdays entries simply popped in today. Normally, this happens within minutes. There is still one entry from yesterday that has not synced. I cannot see any common factor or unusual feature in any of the entries that might cause MailChimp not to like them, I will have another look... </p> https://legacy.forums.gravityhelp.com/topic/mailchimp-only-adding-contacts-randomly-why#post-31048 Wed, 27 Jul 2011 11:13:46 +0000 Carl Hancock 31048@https://legacy.forums.gravityhelp.com/ <p>If it's working at all, which you've said it works most of the time, that means the code is correct and the integration works. The code itself is either going to work, or it's not going to work. Any issues are going to be related to your web server communicating with MailChimp's web server or with MailChimp's API itself. </p> <p>If your web server has a problem communicating with MailChimp, then this could cause an issue as it couldn't send the information to MailChimp. If MailChimp API is having an issue at the time you try sending data to it, this could also cause an issue. It sounds like that is what is happening.</p> <p>The *ONLY* other thing API integration related you could look at is if there is anything in common with the entries that weren't added from a field value perspective. Maybe MailChimp didn't like the data that was passed to it. Is there anything those entries have in common as far as that goes? </p> https://legacy.forums.gravityhelp.com/topic/mailchimp-only-adding-contacts-randomly-why#post-31027 Wed, 27 Jul 2011 07:14:56 +0000 steve31166 31027@https://legacy.forums.gravityhelp.com/ <p>I have a similar problem, did you resolve it? </p> https://legacy.forums.gravityhelp.com/topic/mailchimp-only-adding-contacts-randomly-why#post-31010 Tue, 26 Jul 2011 19:04:08 +0000 rockstar 31010@https://legacy.forums.gravityhelp.com/ <p>I have it set up to just send the Welcome Email - no double opt in and no opt in conditions.<br /> They just don't seem to be getting there at all. No addition to MC and no welcome email sent.</p> <p>The form is filled in by the user which in turn is linked to the various fields in the feed in Mailchimp.</p> <p>So in theory once the form is submitted all the info should be sent to Mailchimp and then the welcome email sent. The problem is that out of 43 entries so far only TEN have decided to add to Mailchimp.</p> <p>It isn't a delay issue as some of these are from as far back as the beginning of June and they are still not across...</p> <p>Is there anything you can do to check why?</p> <p>Thanks for the speedy response by the way, appreciate it. </p> https://legacy.forums.gravityhelp.com/topic/mailchimp-only-adding-contacts-randomly-why#post-30891 Mon, 25 Jul 2011 13:03:53 +0000 Carl Hancock 30891@https://legacy.forums.gravityhelp.com/ <p>Are you using the MailChimp opt-in?</p> <p>At what point is it choosing which ones to add and which ones not to add? After you receive the MailChimp Email Validation email? Or is the MailChimp Validation email just not arriving at all in some instances?</p> <p>I have found MailChimp's Email Validation to be erratic. I've seen it show up in 1 minute, and i've seen it show up 15-20 minutes later. </p> https://legacy.forums.gravityhelp.com/topic/mailchimp-only-adding-contacts-randomly-why#post-30860 Mon, 25 Jul 2011 05:38:07 +0000 rockstar 30860@https://legacy.forums.gravityhelp.com/ <p>Hi. I have a site set up to collect details through forms and then add them to Mailchimp. This then sends out a welcome email. The problem is it seems to be choosing which ones to add. Sometimes it works and sometimes it doesn't and I have no idea why? Can you shed any light on it please? </p>