https://legacy.forums.gravityhelp.com/topic/manually-approving-stuck-paypal-payments Gravity Support Forums Topic: Manually approving "stuck" PayPal payments en-US Mon, 20 Apr 2026 03:12:16 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/manually-approving-stuck-paypal-payments#post-29926 Wed, 13 Jul 2011 17:09:28 +0000 Carl Hancock 29926@https://legacy.forums.gravityhelp.com/ <p>Yes, I was going to suggest exactly what you have done. You can access your IPN history in PayPal and resend IPN's as needed. Typically IPN is very reliable, but it ultimately does depend on the reliability of both PayPal and your web server. So when this occurs you can resend the IPN via the history. Glad you figured it out! </p> https://legacy.forums.gravityhelp.com/topic/manually-approving-stuck-paypal-payments#post-29924 Wed, 13 Jul 2011 16:57:09 +0000 phxfilmfoundation 29924@https://legacy.forums.gravityhelp.com/ <p>Thanks for the prompt response Carl! Yes, they work sometimes, just not all the time. Yes, sometimes they are marked "Approved" and sometimes they just sit as processing even thought the payment was properly received.</p> <p>I did a little bit of poking around and found the option within PayPal for "Instant Payment Notification (IPN) history" I was able to identify the message that was not received, and hit the "resend" option. The IPN was properly received by my website and correctly kicked-off the rest of the workflow.</p> <p>Thank you. Consider this resolved. </p> https://legacy.forums.gravityhelp.com/topic/manually-approving-stuck-paypal-payments#post-29913 Wed, 13 Jul 2011 16:15:26 +0000 Carl Hancock 29913@https://legacy.forums.gravityhelp.com/ <p>Before we discuss this further to come up with a solution... for clarification, are the PayPal IPN notifications working some of the time but not all of the time? So sometimes the payment is being marked as Approved in the Entry Details and sometimes it is not even though payment was received in PayPal? </p> https://legacy.forums.gravityhelp.com/topic/manually-approving-stuck-paypal-payments#post-29893 Wed, 13 Jul 2011 14:16:24 +0000 phxfilmfoundation 29893@https://legacy.forums.gravityhelp.com/ <p>PayPal is working great on our website. However, our hosting provider can be a little flaky. I'm guessing that as a result, sometimes the PayPal confirmation does not make it back to the website and a registration will be stuck in "Processing" indefinitely. However, I will get a payment notification from PayPal.</p> <p>How can I manually "Approve" a registration, such that it continues with notifying the member, and administrators, and creates the login accounts too? </p> <p>Thank you. I LOVE your product. It saves our non-profit organization money in paper forms processing costs. </p>