https://legacy.forums.gravityhelp.com/topic/moved-to-linux-server-now-getting-an-error Gravity Support Forums Topic: Moved to Linux Server, Now Getting An Error en-US Mon, 20 Apr 2026 07:10:05 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/moved-to-linux-server-now-getting-an-error#post-18847 Thu, 17 Feb 2011 15:57:59 +0000 madhatter 18847@https://legacy.forums.gravityhelp.com/ <p>Yeah, it's definitely running 4.4.9 regardless of what the control panel says. I switched the server on Wednesday. Surely it doesn't take them three days to update?? Either way, I'll put in a call to them this afternoon to let them know what I found. Thanks so much for your help! </p> https://legacy.forums.gravityhelp.com/topic/moved-to-linux-server-now-getting-an-error#post-18844 Thu, 17 Feb 2011 15:53:04 +0000 Carl Hancock 18844@https://legacy.forums.gravityhelp.com/ <p>I can tell you with 100% certainty that if you are receiving that error you aren't running PHP 5, no matter what the GoDaddy control panel tells you. </p> <p>See @illinoisharley's response above. GoDaddy changes aren't always instant. When you make changes it takes time to take effect. I'm not sure why this is, they don't do things like most hosts.</p> <p>Try the simple php version check @illinoisharley's suggests above and place that code on a page and go to that page and it will tell you what version of PHP is active. If you have problems getting PHP 5 working you will need to contact GoDaddy directly. </p> https://legacy.forums.gravityhelp.com/topic/moved-to-linux-server-now-getting-an-error#post-18842 Thu, 17 Feb 2011 15:50:39 +0000 madhatter 18842@https://legacy.forums.gravityhelp.com/ <p>Interesting. So the file tells me it's running PHP 4.4.9. The hosting control panel has said PHP 5 since the day I switched the server to Linux. So that means it's really not running PHP 5 then? </p> https://legacy.forums.gravityhelp.com/topic/moved-to-linux-server-now-getting-an-error#post-18837 Thu, 17 Feb 2011 15:44:01 +0000 Chris Hajer 18837@https://legacy.forums.gravityhelp.com/ <p>Sometimes GoDaddy changes take a while to become active. Did you have them change to PHP5, or was it always set to PHP5 on this account?</p> <p>Once PHP5 is actually in use for WordPress and Gravity Forms, this error will go away.</p> <p>If you put this into a file on the server where your WordPress installation is located (call it info.php)</p> <pre><code>&lt;?php phpinfo(); ?&gt;</code></pre> <p>Then access it with a browser, <a href="http://nwwatersystems.com/info.php" rel="nofollow">http://nwwatersystems.com/info.php</a> you will see the version of PHP that the server is running in that location. Remove the file when you're done checking since it is considered a security risk by some to leave that information accessible. </p> https://legacy.forums.gravityhelp.com/topic/moved-to-linux-server-now-getting-an-error#post-18832 Thu, 17 Feb 2011 15:38:04 +0000 madhatter 18832@https://legacy.forums.gravityhelp.com/ <p>It's already running PHP 5. There is no option to upgrade. And in my hosting control center it says this:</p> <p>PHP Version:<br /> PHP 5.x </p> https://legacy.forums.gravityhelp.com/topic/moved-to-linux-server-now-getting-an-error#post-18828 Thu, 17 Feb 2011 15:29:38 +0000 Chris Hajer 18828@https://legacy.forums.gravityhelp.com/ <p>There are instructions here for GoDaddy:</p> <p><a href="http://codex.wordpress.org/Switching_to_PHP5#Web_Hosting_PHP_Switch_Examples" rel="nofollow">http://codex.wordpress.org/Switching_to_PHP5#Web_Hosting_PHP_Switch_Examples</a></p> <p>It's a configuration setting in the GoDaddy control panel. </p> https://legacy.forums.gravityhelp.com/topic/moved-to-linux-server-now-getting-an-error#post-18827 Thu, 17 Feb 2011 15:27:46 +0000 madhatter 18827@https://legacy.forums.gravityhelp.com/ <p>Thanks for the reply! GoDaddy says the site is running PHP 5. I'm not sure what I need to do or say to GoDaddy. Thank you! </p> https://legacy.forums.gravityhelp.com/topic/moved-to-linux-server-now-getting-an-error#post-18761 Wed, 16 Feb 2011 21:51:19 +0000 Carl Hancock 18761@https://legacy.forums.gravityhelp.com/ <p>This error is the 2nd issue covered in our FAQ here:</p> <p><a href="http://www.gravityhelp.com/frequently-asked-questions/" rel="nofollow">http://www.gravityhelp.com/frequently-asked-questions/</a></p> <p>It is a PHP version error. Gravity Forms requires PHP 5 and you are trying to activate it on a site running PHP 4. </p> <p>You need to turn on PHP 5. Contact your web host to find out how to activate it on that site if you are unsure. </p> https://legacy.forums.gravityhelp.com/topic/moved-to-linux-server-now-getting-an-error#post-18755 Wed, 16 Feb 2011 21:18:56 +0000 madhatter 18755@https://legacy.forums.gravityhelp.com/ <p>Uh, sorry, I'm tired and didn't paste the correct error above. The first error should be line 59, the second error, with the beta version, is line 74. </p> https://legacy.forums.gravityhelp.com/topic/moved-to-linux-server-now-getting-an-error#post-18754 Wed, 16 Feb 2011 21:17:11 +0000 madhatter 18754@https://legacy.forums.gravityhelp.com/ <p>Just an update to this:</p> <p>I deleted the plugin and then went to the plugins page in the dashboard and saw the "this plugin has been deactivated because it doesn't exist" message. At that point I was able to upload the Gravity Forms folder into the plugins folder without getting an error. However, I just tried to activate the plugin and got the same error, this time telling me the plugin could not be activated due to the error on line 59 that I posted above. So, that's where I am. Thanks! </p>