https://legacy.forums.gravityhelp.com/topic/new-subscribers-not-being-added-to-mailchimp-list Gravity Support Forums Topic: New subscribers not being added to mailchimp list en-US Sat, 04 Apr 2026 15:52:25 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/new-subscribers-not-being-added-to-mailchimp-list#post-303198 Wed, 05 Jun 2013 04:55:18 +0000 authenticcom 303198@https://legacy.forums.gravityhelp.com/ <p>I am having the same issue, but time does not fix the problem. The registrations show up as entries on Wordpress, the confirmation e-mail is being sent immediately from MailChimp, but the names never show up on the MailChim list.</p> <p>What could be the challenge and how do I fix it. A generic recommendation to contact MailChimp is just passing the buck and this is an integration problem that both sides should know about. </p> <p>Thanks! </p> https://legacy.forums.gravityhelp.com/topic/new-subscribers-not-being-added-to-mailchimp-list#post-298174 Mon, 03 Jun 2013 02:05:54 +0000 Chris Hajer 298174@https://legacy.forums.gravityhelp.com/ <p>The delay is definitely on the Mailchimp side. Sometimes I get the confirmation message from them within minutes, but last week it took almost 2 days before I received the confirmation email from Mailchimp. I had already forgotten I subscribed to something!</p> <p>If you're curious about the reasons for the delay, please contact Mailchimp. </p> https://legacy.forums.gravityhelp.com/topic/new-subscribers-not-being-added-to-mailchimp-list#post-289895 Thu, 30 May 2013 13:31:36 +0000 jp4389 289895@https://legacy.forums.gravityhelp.com/ <p>So it finally worked, just after a long delay of a few hours. Is this the standard timeframe for communication with Mailchimp? As a subscriber it would seem a bit weird to get a confirmation email a few hours after subscribing. Up to an hour maybe but 5 hours later, not really. I think you should warn people about this somewhere in your documentation as I think expectations in this day and age are for a more instant transaction.</p> <p>But other than this no complaints, it is working just as advertised and updated my Mailchimp mailing list. If there are problems in the future then I will use the logging plugin.</p> <p>Thank you for your quick response. </p> https://legacy.forums.gravityhelp.com/topic/new-subscribers-not-being-added-to-mailchimp-list#post-286975 Wed, 29 May 2013 14:39:22 +0000 Rob Harrell 286975@https://legacy.forums.gravityhelp.com/ <p>Install and activate the logging plugin found on this <a href="http://www.gravityhelp.com/downloads/" rel="nofollow">page</a> (ignore the message it gives about your license). Then go to the Settings page of Gravity Forms and at the top you will see a Logging link. Click this link and then enable all messages for MailChimp. Save. Next time the form gets filled out a log will get created. Go back to the Logging page and there will be a link to view the log. See if this shows any useful information. </p> https://legacy.forums.gravityhelp.com/topic/new-subscribers-not-being-added-to-mailchimp-list#post-286607 Wed, 29 May 2013 11:38:38 +0000 jp4389 286607@https://legacy.forums.gravityhelp.com/ <p>When people submit their email addresses my Mailchimp list is not getting updated. I have recently installed Gravity forms and the add-on so it is not a new issue, it has never worked. </p> <p>I've trawled through the support forum and have checked that the versions of Wordpress and Gravity Forms are all the latest, tested theme and plugins, and checked my API key.</p> <p>I'm new to Mailchimp so don't know if any of my settings there may interfere with Gravity forms but my list is a pretty simple email sign-up. </p>