https://legacy.forums.gravityhelp.com/topic/next-button-not-working-in-ie Gravity Support Forums Topic: NEXT Button not working in IE en-US Mon, 20 Apr 2026 01:13:29 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/next-button-not-working-in-ie#post-122754 Tue, 15 Jan 2013 17:03:16 +0000 furniturefirst 122754@https://legacy.forums.gravityhelp.com/ <p>That did it! Wow... Thank you. </p> https://legacy.forums.gravityhelp.com/topic/next-button-not-working-in-ie#post-122746 Tue, 15 Jan 2013 16:57:15 +0000 Chris Hajer 122746@https://legacy.forums.gravityhelp.com/ <p>Please remove the print functionality (remove the complete form tag in the HTML block) in field 58. I removed that from the form you sent and I was able to advance to the next page using IE9 (actually, I got validation errors like I did with other browsers when submitted with no fields filled in.) Nested form tags like that (your form inside the Gravity Form) are not valid. </p> https://legacy.forums.gravityhelp.com/topic/next-button-not-working-in-ie#post-122731 Tue, 15 Jan 2013 16:27:11 +0000 furniturefirst 122731@https://legacy.forums.gravityhelp.com/ <p>Just sent it. Thank you. </p> https://legacy.forums.gravityhelp.com/topic/next-button-not-working-in-ie#post-122730 Tue, 15 Jan 2013 16:23:20 +0000 Chris Hajer 122730@https://legacy.forums.gravityhelp.com/ <p>Thank you for all your troubleshooting. Can you please export that form as XML (Forms &gt; Import/Export &gt; top center menu items "Export Forms") and email it to me at <a href="mailto:chris@rocketgenius.com">chris@rocketgenius.com</a> - I would like to install it and take a look on my server. Thank you. </p> https://legacy.forums.gravityhelp.com/topic/next-button-not-working-in-ie#post-122722 Tue, 15 Jan 2013 16:15:44 +0000 furniturefirst 122722@https://legacy.forums.gravityhelp.com/ <p>I tried the form preview and the issue still persists. I also tried your second recommendation and resaved the permalink structure and the issue still persists. </p> https://legacy.forums.gravityhelp.com/topic/next-button-not-working-in-ie#post-122708 Tue, 15 Jan 2013 15:56:43 +0000 Chris Hajer 122708@https://legacy.forums.gravityhelp.com/ <p>Also, can you visit the permalinks options page on your site and just resave the permalink structure you have now? Maybe the rules just need to be flushed. </p> https://legacy.forums.gravityhelp.com/topic/next-button-not-working-in-ie#post-122707 Tue, 15 Jan 2013 15:54:20 +0000 Chris Hajer 122707@https://legacy.forums.gravityhelp.com/ <p>Does it work correctly in IE when you use the form preview? </p> https://legacy.forums.gravityhelp.com/topic/next-button-not-working-in-ie#post-122705 Tue, 15 Jan 2013 15:51:57 +0000 furniturefirst 122705@https://legacy.forums.gravityhelp.com/ <p>Okay... I removed the fonts that was causing the error and the problem still persists. </p> <p>1. I installed Twenty Ten Theme and the issue still persists.<br /> 2. I then deactivated all plug-ins except Gravity Forms and the issue still persists. </p> https://legacy.forums.gravityhelp.com/topic/next-button-not-working-in-ie#post-122656 Tue, 15 Jan 2013 14:55:53 +0000 Chris Hajer 122656@https://legacy.forums.gravityhelp.com/ <p>You have a JavaScript error on that page which is likely causing the Next button to stop working. Please resolve this error and we will check again.</p> <pre><code>Timestamp: 1/15/2013 12:54:14 PM Error: downloadable font: download failed (font-family: &quot;Pala&quot; style:normal weight:normal stretch:normal src index:1): status=2147746065 source: <a href="http://symposium.furniturefirst.coop/wp-content/pala.TTF" rel="nofollow">http://symposium.furniturefirst.coop/wp-content/pala.TTF</a> Source Code: @font-face { font-family: &quot;Pala&quot;; font-style: normal; font-weight: normal; src: local(&quot;?&quot;), url(&quot;http://symposium.furniturefirst.coop/wp-content/pala.TTF&quot;) format(&quot;truetype&quot;); }</code></pre> <p>Also, please test the form in the Form Preview and see if it works there. If it does, and fixing the above error does not resolve the live page, please proceed by checking for theme and plugin conflicts by following these instructions <a href="http://rkt.gs/testing" rel="nofollow">http://rkt.gs/testing</a> </p> https://legacy.forums.gravityhelp.com/topic/next-button-not-working-in-ie#post-122644 Tue, 15 Jan 2013 14:06:08 +0000 furniturefirst 122644@https://legacy.forums.gravityhelp.com/ <p>I just upgraded WordPress to 3.5. My issue is that the NEXT button, when clicked on, will not proceed to the next step of the form. It just remains on the same page. </p>