https://legacy.forums.gravityhelp.com/topic/no-automatic-email-notifications Gravity Support Forums Topic: No automatic email notifications en-US Tue, 21 Apr 2026 15:29:02 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/no-automatic-email-notifications#post-167648 Mon, 11 Mar 2013 09:14:50 +0000 David Peralty 167648@https://legacy.forums.gravityhelp.com/ <p>By default, it doesn't as it is WordPress sending the e-mail, not Gravity Forms. But if you send me an e-mail, I can see about sending you our logging plugin. If you are using the latest versions of both WordPress and Gravity Forms, it should be able to do e-mail notification logging. But before I do, did you try an SMTP plugin? </p> https://legacy.forums.gravityhelp.com/topic/no-automatic-email-notifications#post-166880 Sun, 10 Mar 2013 19:38:29 +0000 topher1kenobe 166880@https://legacy.forums.gravityhelp.com/ <p>I'm really at a loss here. WordPress sends email just fine. GF even sends email just fine if I go into an entry and click "resend". It's ONLY on initial submit that it doesn't send either the admin notification email or the submitters email.</p> <p>Does GF keep any kind of log? The server logs aren't showing any errors at all. </p> https://legacy.forums.gravityhelp.com/topic/no-automatic-email-notifications#post-155014 Tue, 26 Feb 2013 10:16:28 +0000 David Peralty 155014@https://legacy.forums.gravityhelp.com/ <p>What we have listed in that documentation link is the summation of our ability to support the notifications issue. If you have installed and configured an SMTP plugin, and you are still having issues, the next step would be to contact your web host to look through server logs to find out what could be causing the issue. </p> https://legacy.forums.gravityhelp.com/topic/no-automatic-email-notifications#post-155005 Tue, 26 Feb 2013 10:02:51 +0000 topher1kenobe 155005@https://legacy.forums.gravityhelp.com/ <p>Hey guys, any more help on this? </p> https://legacy.forums.gravityhelp.com/topic/no-automatic-email-notifications#post-152479 Fri, 22 Feb 2013 16:34:29 +0000 topher1kenobe 152479@https://legacy.forums.gravityhelp.com/ <p>I've done those things now and there's no change in what's happening. </p> https://legacy.forums.gravityhelp.com/topic/no-automatic-email-notifications#post-152336 Fri, 22 Feb 2013 11:00:55 +0000 Rob Harrell 152336@https://legacy.forums.gravityhelp.com/ <p>This link should help you out:</p> <p><a href="http://www.gravityhelp.com/documentation/page/Troubleshooting_Notifications" rel="nofollow">http://www.gravityhelp.com/documentation/page/Troubleshooting_Notifications</a> </p> https://legacy.forums.gravityhelp.com/topic/no-automatic-email-notifications#post-152334 Fri, 22 Feb 2013 10:59:52 +0000 topher1kenobe 152334@https://legacy.forums.gravityhelp.com/ <p>I have a pretty simple form that isn't automatically sending email notifications. I have them set up to email the form owner and submitter.</p> <p>We can go into a submission and press the button to re-send and that works just fine, so I know it CAN send email.</p> <p>Where can I look to fix it? </p>