https://legacy.forums.gravityhelp.com/topic/no-error-no-confirmation-no-payment-process Gravity Support Forums Topic: No Error, No confirmation, No payment Process en-US Sat, 02 May 2026 17:47:25 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/no-error-no-confirmation-no-payment-process#post-203942 Wed, 10 Apr 2013 10:59:44 +0000 Chris Hajer 203942@https://legacy.forums.gravityhelp.com/ <p>Resolved via email. </p> https://legacy.forums.gravityhelp.com/topic/no-error-no-confirmation-no-payment-process#post-201423 Mon, 08 Apr 2013 15:22:45 +0000 kristinheffley 201423@https://legacy.forums.gravityhelp.com/ <p>Thanks Chris I'll send an email right away. </p> https://legacy.forums.gravityhelp.com/topic/no-error-no-confirmation-no-payment-process#post-198977 Sat, 06 Apr 2013 14:59:12 +0000 Chris Hajer 198977@https://legacy.forums.gravityhelp.com/ <p>I took a look at the form. It looks like the check boxes are all options, then the only product is the "theory paper grading/feedback by Joel Butler*?</p> <p>I can't see anything obviously wrong. Please send an email to <a href="mailto:chris@rocketgenius.com">chris@rocketgenius.com</a> and I will send you a logging add-on which may help debug this. Because you are a developer license holder, you can also take advantage of Priority Support <a href="http://www.gravityhelp.com/priority-support/" rel="nofollow">http://www.gravityhelp.com/priority-support/</a> if you like. </p> https://legacy.forums.gravityhelp.com/topic/no-error-no-confirmation-no-payment-process#post-197995 Fri, 05 Apr 2013 20:02:05 +0000 kristinheffley 197995@https://legacy.forums.gravityhelp.com/ <p>Thanks Chris, </p> <p>Here is the URL: <a href="https://www.mywineknow.com/class-registration-private/" rel="nofollow">https://www.mywineknow.com/class-registration-private/</a></p> <p>(I've set one of the items to a $0.01 while I test on live accounts) </p> https://legacy.forums.gravityhelp.com/topic/no-error-no-confirmation-no-payment-process#post-197198 Fri, 05 Apr 2013 02:07:52 +0000 Chris Hajer 197198@https://legacy.forums.gravityhelp.com/ <p>Please share a URL to the page where we can test this.</p> <p>Regarding this: "A box came up and said only click once then cancel or it will process twice." That is likely a browser dialog which occurs when refreshing the page or sometimes when submitting the form again. </p> https://legacy.forums.gravityhelp.com/topic/no-error-no-confirmation-no-payment-process#post-196989 Thu, 04 Apr 2013 21:12:58 +0000 kristinheffley 196989@https://legacy.forums.gravityhelp.com/ <p>I'm having a few users complain about not receiving conformation, or a success email after going through the shopping cart stage. There doesn't seem to be any rhyme or reason to it, and none of them show up as a processed transaction, but all of them report that they finish the process. </p> <p>They don't report any error messages. Some report the following: </p> <p>"A box came up and said only click once then cancel or it will process twice." </p> <p>I can't see where this error comes up, and I have also tested in test mode and set values to $0.01 cent and processed transactions on my own card successfully. Is there anything I'm missing? Is this something that other users experience? Where would I get the "process twice" alert? </p> <p>Any help would be appreciated as I need to use this to have students register for a class. </p>