https://legacy.forums.gravityhelp.com/topic/no-mail-coming-out-of-form-submissions Gravity Support Forums Topic: No Mail coming out of Form Submissions en-US Wed, 22 Apr 2026 15:32:58 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/no-mail-coming-out-of-form-submissions#post-306067 Thu, 06 Jun 2013 11:13:33 +0000 David Peralty 306067@https://legacy.forums.gravityhelp.com/ <p>Have you contacted your host to see if any error logs are being written? Have you read Joost de Valk's article about E-mail reliability? </p> https://legacy.forums.gravityhelp.com/topic/no-mail-coming-out-of-form-submissions#post-306058 Thu, 06 Jun 2013 11:10:40 +0000 liferules04 306058@https://legacy.forums.gravityhelp.com/ <p>Yes it is a real email address... I have stepped through the URL for troubleshooting... </p> https://legacy.forums.gravityhelp.com/topic/no-mail-coming-out-of-form-submissions#post-306053 Thu, 06 Jun 2013 11:09:21 +0000 David Peralty 306053@https://legacy.forums.gravityhelp.com/ <p>Is the e-mail address you are trying to send from a real e-mail address on the server? Here are our troubleshooting steps for notifications - <a href="http://www.gravityhelp.com/documentation/page/Troubleshooting_Notifications" rel="nofollow">http://www.gravityhelp.com/documentation/page/Troubleshooting_Notifications</a> </p> https://legacy.forums.gravityhelp.com/topic/no-mail-coming-out-of-form-submissions#post-306036 Thu, 06 Jun 2013 10:57:59 +0000 liferules04 306036@https://legacy.forums.gravityhelp.com/ <p>The subject says it all... I ahve doen the following:<br /> 1. Switched to TwentyEleven theme and verified that it is not a theme issue.<br /> 2. Tried WP Mail SMTP. Found out Shared Hosting at Hostgator does not allow SMTP, but I set plugin to use PHP mailer and the test message arrives just fine.<br /> 3. Disabled WP Mail SMTP and tried mail test as described here (<a href="http://butlerblog.com/2012/09/23/testing-the-wp_mail-function/" rel="nofollow">http://butlerblog.com/2012/09/23/testing-the-wp_mail-function/</a>) and mail system seems to be working fine.<br /> 4. Disabled all plugins except Gravity Forms had no effect. </p> <p>Any suggestions would be helpful as I need to resolve this for my client. </p>