https://legacy.forums.gravityhelp.com/topic/not-receiving-email-of-user-submission Gravity Support Forums Topic: Not receiving email of user submission en-US Sun, 19 Apr 2026 11:49:25 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/not-receiving-email-of-user-submission#post-3156 Thu, 04 Feb 2010 15:10:01 +0000 Carl Hancock 3156@https://legacy.forums.gravityhelp.com/ <p>This users issue turned out to be a server configuration issue, not a Gravity Forms issue.</p> <p>If your emails are not being received it is due to one of these reasons:</p> <p>- Notifications were not turned on (these have to be manually turned on by setting up Notifications for each form)</p> <p>- Your server requires you to send email via SMTP. This requires installing a WordPress SMTP plugin. Search the plugin repository at wordpress.org for SMTP and install one of the available SMTP plugins.</p> <p>- Your mail server is blocking the email as spam.</p> <p>Gravity Forms itself does not have it's own built in mail mechanism. It uses the WordPress mail function. So when mail isn't sent, it is typically for the 3 reasons I listed above. </p> https://legacy.forums.gravityhelp.com/topic/not-receiving-email-of-user-submission#post-3137 Thu, 04 Feb 2010 00:36:31 +0000 tvlodge 3137@https://legacy.forums.gravityhelp.com/ <p>I am having the same problem. </p> https://legacy.forums.gravityhelp.com/topic/not-receiving-email-of-user-submission#post-2544 Fri, 08 Jan 2010 17:50:32 +0000 seattlesavvy 2544@https://legacy.forums.gravityhelp.com/ <p>on it's way... </p> https://legacy.forums.gravityhelp.com/topic/not-receiving-email-of-user-submission#post-2542 Fri, 08 Jan 2010 17:29:50 +0000 Carl Hancock 2542@https://legacy.forums.gravityhelp.com/ <p>In order to debug this i'd really have to look at your settings. Can you use the Contact Us form to send us a WordPress login for this site so I can take a look? </p> https://legacy.forums.gravityhelp.com/topic/not-receiving-email-of-user-submission#post-2541 Fri, 08 Jan 2010 16:38:03 +0000 seattlesavvy 2541@https://legacy.forums.gravityhelp.com/ <p>I'm having a hard time figuring out why I'm not receiving an email stating that someone has filled out a form. In testing the form, I am getting the autoresponder, but I'm I missing a setting somewhere? thank you.<br /> <a href="http://seattlewatermark.com/listings/email-notifications" rel="nofollow">http://seattlewatermark.com/listings/email-notifications</a> </p>