https://legacy.forums.gravityhelp.com/topic/not-receiving-notifications Gravity Support Forums Topic: Not receiving notifications en-US Tue, 21 Apr 2026 00:11:35 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/not-receiving-notifications#post-10425 Mon, 27 Sep 2010 12:18:14 +0000 Carl Hancock 10425@https://legacy.forums.gravityhelp.com/ <p>You will probably want to use a SMTP plugin to force WordPress to send email using SMTP using their relay server. There is a free SMTP plugin here:</p> <p><a href="http://wordpress.org/extend/plugins/wp-mail-smtp/" rel="nofollow">http://wordpress.org/extend/plugins/wp-mail-smtp/</a></p> <p>You will have to work with GoDaddy to configure it properly. </p> https://legacy.forums.gravityhelp.com/topic/not-receiving-notifications#post-10415 Mon, 27 Sep 2010 11:46:52 +0000 lasia221 10415@https://legacy.forums.gravityhelp.com/ <p>Every month my site takes submissions, and I use GF. This last month I had major problems with getting notifications. In the past it was rare and not a big deal. This time it was more than half. I have notifications set up so that I get one, and the person submitting gets one; neither party received it. Thankfully though the entries ARE there in my WP dashboard.</p> <p>My host is Godaddy, and I emailed them, as I'd read here that if the entries are in the WP dashboard, it's not a GF issue, its a host/webserver issue.<br /> they offered little help, not surprising, but told me this and it makes no sense to me. </p> <p>" In order to be able to send email through our hosting accounts that we offer you must use the following relay server in your code:</p> <p>relay-hosting.secureserver.net</p> <p>You do not need to provide a user name and password for this relay server as it does not require authentication."</p> <p>Might someone here have a better idea at whats going wrong and can explain it a little better to me? :) </p> <p>I don't currently have my GF form up right now on a web page, I take it down when the submission periods are over to prevent the people who don't read from submitting outside the submission period.<br /> thanks! </p>