https://legacy.forums.gravityhelp.com/topic/not-receiving-requests-to-my-form Gravity Support Forums Topic: Not Receiving Requests to my Form en-US Sun, 26 Apr 2026 07:04:59 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/not-receiving-requests-to-my-form#post-182092 Sat, 23 Mar 2013 15:24:09 +0000 sayingitfirst 182092@https://legacy.forums.gravityhelp.com/ <p>Please look at my last post regarding this issue for additional information on this thread.</p> <p><a href="http://www.gravityhelp.com/forums/topic/email-notifications-not-working-8?replies=9#post-182090" rel="nofollow">http://www.gravityhelp.com/forums/topic/email-notifications-not-working-8?replies=9#post-182090</a> </p> https://legacy.forums.gravityhelp.com/topic/not-receiving-requests-to-my-form#post-182073 Sat, 23 Mar 2013 14:39:58 +0000 sayingitfirst 182073@https://legacy.forums.gravityhelp.com/ <p>David,</p> <p>Please update your FAQ / Troubleshooting information with the details that I outlined in my last post on this thread:</p> <p><a href="http://www.gravityhelp.com/forums/topic/email-notifications-not-working-8?replies=9#post-182090" rel="nofollow">http://www.gravityhelp.com/forums/topic/email-notifications-not-working-8?replies=9#post-182090</a> </p> https://legacy.forums.gravityhelp.com/topic/not-receiving-requests-to-my-form#post-160148 Mon, 04 Mar 2013 14:55:07 +0000 David Peralty 160148@https://legacy.forums.gravityhelp.com/ <p>If you are having issues with Notifications, please check out the following steps: <a href="http://www.gravityhelp.com/documentation/page/Troubleshooting_Notifications" rel="nofollow">http://www.gravityhelp.com/documentation/page/Troubleshooting_Notifications</a></p> <p>Specifically configuring an SMTP plugin might be what you want to do so you can put in the address that GoDaddy gave you for mail routing.</p> <p>All my best! </p> https://legacy.forums.gravityhelp.com/topic/not-receiving-requests-to-my-form#post-160147 Mon, 04 Mar 2013 14:53:41 +0000 Richard Vav 160147@https://legacy.forums.gravityhelp.com/ <p>You only started this thread around an hour ago so I am afraid you need to be patient, a member of the gravity forms team will respond to your enquiry as soon as they can, in the mean time please take note of the response times as set out on the following page <a href="http://www.gravityhelp.com/support-times/" rel="nofollow">http://www.gravityhelp.com/support-times/</a></p> <p>You can also check out the faqs about failures to receive notifications here <a href="http://www.gravityhelp.com/frequently-asked-questions/faq-notifications/" rel="nofollow">http://www.gravityhelp.com/frequently-asked-questions/faq-notifications/</a> </p> https://legacy.forums.gravityhelp.com/topic/not-receiving-requests-to-my-form#post-160143 Mon, 04 Mar 2013 14:47:57 +0000 rhaatidp 160143@https://legacy.forums.gravityhelp.com/ <p>Will an administrator please respond to my request on this thread? </p> https://legacy.forums.gravityhelp.com/topic/not-receiving-requests-to-my-form#post-160099 Mon, 04 Mar 2013 13:19:33 +0000 rhaatidp 160099@https://legacy.forums.gravityhelp.com/ <p><a href="http://www.advancedrealtycorp.com/contact/" rel="nofollow">http://www.advancedrealtycorp.com/contact/</a><br /> Above is the link for the form. </p> https://legacy.forums.gravityhelp.com/topic/not-receiving-requests-to-my-form#post-160095 Mon, 04 Mar 2013 13:08:46 +0000 rhaatidp 160095@https://legacy.forums.gravityhelp.com/ <p>My form is set up in Wordpress by my developer, for customers to fill out.<br /> My developer states, "To answer your question, the e-mail relay is actually handled from either your e-mail provider or your hosting account, depending upon where your <a href="mailto:info@advancedrealtycorp.com">info@advancedrealtycorp.com</a> e-mail address is setup. This isn't a setting that your Wordpress Dashboard or form plugin would need to be set with, and I have tested and verified that the form does send e-mail properly. This issue is likely located at your e-mail provider or hosting account and could be due to the e-mail address or the e-mail address's forwarding being misconfigured."</p> <p>My ISP states, "I just got off the phone with godaddy again, they advised that (dedrelay.secureserver.net) need to be put in the script for the webform mail. If you are misinterpreting what I am saying we can do a three way call with them so that they can explain it better, let me know."</p> <p>Please advise how to resolove this? </p>