https://legacy.forums.gravityhelp.com/topic/notes-arent-saving Gravity Support Forums Topic: notes aren't saving en-US Sat, 04 Apr 2026 16:13:56 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/notes-arent-saving#post-60658 Tue, 29 May 2012 15:54:30 +0000 bristweb 60658@https://legacy.forums.gravityhelp.com/ <p>We have resolved the issue.</p> <p>In the mysql table, some of the tables' collations did not match.</p> <p>the table wp_rg_lead must match whatever collation that wp_users uses.<br /> also change the individual columns within wp_rg_lead to match the wp_user collation </p> https://legacy.forums.gravityhelp.com/topic/notes-arent-saving#post-60652 Tue, 29 May 2012 14:45:47 +0000 Rob Harrell 60652@https://legacy.forums.gravityhelp.com/ <p>In talking to one of the developers, he said that it is most likely because your WordPress and Gravity Forms tables aren't using the same collation setting.</p> <p>wp_rg_lead_notes must match wp_users tables in terms of collation.</p> <p>Here's a definition:<br /> <a href="http://oregonstate.edu/cws/docs/collation" rel="nofollow">http://oregonstate.edu/cws/docs/collation</a> </p> https://legacy.forums.gravityhelp.com/topic/notes-arent-saving#post-59872 Tue, 22 May 2012 12:06:10 +0000 David Peralty 59872@https://legacy.forums.gravityhelp.com/ <p>Can you e-mail me an admin login at <a href="mailto:peralty@rocketgenius.com">peralty@rocketgenius.com</a> making sure to link to this forum post? </p> https://legacy.forums.gravityhelp.com/topic/notes-arent-saving#post-59870 Tue, 22 May 2012 12:03:03 +0000 toddheitner 59870@https://legacy.forums.gravityhelp.com/ <p>Yes, I just tried that. I deactivated all plugins except Gravity Forms on this site. I also disabled all Network Activated plugins. I'm still experiencing the problem. </p> https://legacy.forums.gravityhelp.com/topic/notes-arent-saving#post-59862 Tue, 22 May 2012 11:48:35 +0000 David Peralty 59862@https://legacy.forums.gravityhelp.com/ <p>todd - are you able to disable all the plugins on the site other than Gravity Forms to see if there is a plugin conflict? </p> https://legacy.forums.gravityhelp.com/topic/notes-arent-saving#post-59859 Tue, 22 May 2012 11:42:24 +0000 toddheitner 59859@https://legacy.forums.gravityhelp.com/ <p>I'm having the same problem. I can't save notes, even as admin. </p> <p>I don't have anything unusual going on, as the other user - no adjusted user roles/capabilities, core modifications, etc.</p> <p>It's a MultiSite/Network installation, a pretty new installation with only a few plugins installed.</p> <p>I have the latest version of WordPress and Gravity Forms.</p> <p>I've tried it on a couple different forms and it's the same thing on all.</p> <p>Any ideas? </p> https://legacy.forums.gravityhelp.com/topic/notes-arent-saving#post-58174 Tue, 08 May 2012 12:32:41 +0000 Rob Harrell 58174@https://legacy.forums.gravityhelp.com/ <p>Can you send me a WP admin login to <a href="mailto:rob@rocketgenius.com">rob@rocketgenius.com</a> so I can take a look? Please reference this post in your email. </p> https://legacy.forums.gravityhelp.com/topic/notes-arent-saving#post-58173 Tue, 08 May 2012 12:31:06 +0000 bristweb 58173@https://legacy.forums.gravityhelp.com/ <p>i emptied the functions and disabled all other plugins and the notes still don't save, even for admins... any other idea? </p> https://legacy.forums.gravityhelp.com/topic/notes-arent-saving#post-58003 Mon, 07 May 2012 12:15:46 +0000 Rob Harrell 58003@https://legacy.forums.gravityhelp.com/ <p>Whats interesting is you can't save a note as an Admin, with all of that commented out? I think that's the first piece for us to try to solve for prior to messing around with any sort of roles. Can you comment all of the role functions out and then also try as an Admin one more time to verify at the admin level? </p> https://legacy.forums.gravityhelp.com/topic/notes-arent-saving#post-57999 Mon, 07 May 2012 12:08:51 +0000 bristweb 57999@https://legacy.forums.gravityhelp.com/ <p>any help? </p>