https://legacy.forums.gravityhelp.com/topic/notification-failed-after-working-for-5-months Gravity Support Forums Topic: Notification failed after working for 5 months en-US Mon, 20 Apr 2026 23:18:33 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/notification-failed-after-working-for-5-months#post-56774 Fri, 27 Apr 2012 09:58:32 +0000 David Peralty 56774@https://legacy.forums.gravityhelp.com/ <p>No problem, good luck with the SMTP plugins and I hope you are able to get one of them working as you need. </p> https://legacy.forums.gravityhelp.com/topic/notification-failed-after-working-for-5-months#post-56771 Fri, 27 Apr 2012 09:40:36 +0000 kate 56771@https://legacy.forums.gravityhelp.com/ <p>Hi David, thanks for your help.</p> <p>The host says 'phpmail() is disabled for security reasons and has suggested we used the SMTP authentication feature provided by WordPress</p> <p><a href="http://wordpress.org/extend/plugins/configure-smtp/installation/" rel="nofollow">http://wordpress.org/extend/plugins/configure-smtp/installation/</a> </p> https://legacy.forums.gravityhelp.com/topic/notification-failed-after-working-for-5-months#post-56392 Tue, 24 Apr 2012 14:54:45 +0000 David Peralty 56392@https://legacy.forums.gravityhelp.com/ <p>If your host is savvy, he/she will know what to look for. It will likely be an smtp error or a wp-mail issue. </p> <p>Have you tried the SMTP plugin?<br /> <a href="http://wordpress.org/extend/plugins/wp-mail-smtp/" rel="nofollow">http://wordpress.org/extend/plugins/wp-mail-smtp/</a> </p> https://legacy.forums.gravityhelp.com/topic/notification-failed-after-working-for-5-months#post-56391 Tue, 24 Apr 2012 14:53:10 +0000 kate 56391@https://legacy.forums.gravityhelp.com/ <p>Option 1: write a plug-in is not easy for me, neither is digesting the info on that page.<br /> Will contact hosts to check log.<br /> What phrase or command should I search for please?<br /> Kate </p> https://legacy.forums.gravityhelp.com/topic/notification-failed-after-working-for-5-months#post-56210 Mon, 23 Apr 2012 12:06:43 +0000 David Peralty 56210@https://legacy.forums.gravityhelp.com/ <p>I'm not sure about server logs, but you could easily write a simple WP plugin to force WP's mail call to happen, thus allowing you to be somewhat more sure -<br /> <a href="http://codex.wordpress.org/Function_Reference/wp_mail" rel="nofollow">http://codex.wordpress.org/Function_Reference/wp_mail</a></p> <p>Also, you could ask your host for log files to see if anything is popping up. </p> https://legacy.forums.gravityhelp.com/topic/notification-failed-after-working-for-5-months#post-56139 Sun, 22 Apr 2012 17:29:52 +0000 kate 56139@https://legacy.forums.gravityhelp.com/ <p>I have tested forms in preview.<br /> I regularly check spam folders.<br /> No email notification has come through.</p> <p>What do I log for in the web server logs to prove that WordPress did actually send the request to the server?</p> <p>Thanks, Kate </p> https://legacy.forums.gravityhelp.com/topic/notification-failed-after-working-for-5-months#post-55702 Wed, 18 Apr 2012 13:23:22 +0000 Rob Harrell 55702@https://legacy.forums.gravityhelp.com/ <p>Gravity Forms doesn't send the email notifications, your web server does. Your web server is what sends the email, Gravity Forms just executes the wp_mail() function call and asks your web server to send the email. If there is any problem with emails not being sent, it's going to be a problem with your web server.</p> <p>Have you tested your forms in the formbuilder preview? Are notifications being sent to spam? Who is your web host? Have you tried using the SMTP plugin yet?</p> <p><a href="http://wordpress.org/extend/plugins/wp-mail-smtp/" rel="nofollow">http://wordpress.org/extend/plugins/wp-mail-smtp/</a> </p> https://legacy.forums.gravityhelp.com/topic/notification-failed-after-working-for-5-months#post-55699 Wed, 18 Apr 2012 13:18:17 +0000 kate 55699@https://legacy.forums.gravityhelp.com/ <p>Hey there,</p> <p>When can I expect a reply?</p> <p>Thanks, kate </p> https://legacy.forums.gravityhelp.com/topic/notification-failed-after-working-for-5-months#post-55151 Thu, 12 Apr 2012 20:34:00 +0000 wraycodesign 55151@https://legacy.forums.gravityhelp.com/ <p>I'm also having this issue. </p> <p>also, I have other forms working fine on the same site. Ajax is turned off. </p> https://legacy.forums.gravityhelp.com/topic/notification-failed-after-working-for-5-months#post-55147 Thu, 12 Apr 2012 19:35:35 +0000 kate 55147@https://legacy.forums.gravityhelp.com/ <p>Dear Gravity Forms,<br /> Gravity Forms Admin Notifications worked Feb-July 2011.<br /> Then, in spite of no changes to forms, the administrator notification has consistently failed.</p> <p>Updated to Gravity Forms 1.6.3.3.4: made no difference.<br /> I'm using WordPress WordPress 3.3.1. </p> <p>I have:<br /> - Tested in preview<br /> - Tested with no other plug-ins active<br /> - Tested with theme 2010 activated<br /> - Tested email addresses outside Wordpress. Mail forwarding is working via web hosts to me</p> <p>What do you suggest now? About to buy for another client and I need solutions.<br /> Thanks, Kate<br /> <a href="http://cyclemanchester.org.uk/main/" rel="nofollow">http://cyclemanchester.org.uk/main/</a> </p>