https://legacy.forums.gravityhelp.com/topic/notification-failure-notice Gravity Support Forums Topic: Notification failure notice en-US Mon, 20 Apr 2026 22:44:31 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/notification-failure-notice#post-151575 Thu, 21 Feb 2013 10:38:22 +0000 David Peralty 151575@https://legacy.forums.gravityhelp.com/ <p>That link is really the summation of our knowledge related to troubleshooting notifications. What have you tried on there? Have you tried switching it to SMTP? </p> https://legacy.forums.gravityhelp.com/topic/notification-failure-notice#post-151390 Thu, 21 Feb 2013 06:19:16 +0000 julian.coates 151390@https://legacy.forums.gravityhelp.com/ <p>Hi my client is having issues receiving notification emails.</p> <p><a href="http://prp.com.au/request-a-quote/" rel="nofollow">http://prp.com.au/request-a-quote/</a></p> <p>I've tested using my personal email address and i receive the notifications fine but for some reason the client is experiencing issues. I received the following 'Mailer-Daemon' error but then the client said they received the notification afterwards anyway.</p> <p>"Sorry, no mailbox here by that name. (#5.1.1)</p> <p>--- Below this line is a copy of the message.</p> <p>Return-Path: &lt;julian@artisanweb.com.au&gt;<br /> Received: (qmail 53774 invoked by uid 12110); 21 Feb 2013 03:45:56 -0000<br /> To: <a href="mailto:Tuan.Amith@prp.com.au">Tuan.Amith@prp.com.au</a><br /> Subject: New submission from Feedback<br /> Date: Thu, 21 Feb 2013 03:45:56 +0000<br /> From: "julian@artisanweb.com.au" &lt;julian@artisanweb.com.au&gt;<br /> Message-ID: &lt;120076d0fb6195ee26df000ccbb47e0a@prp.com.au&gt;<br /> X-Priority: 3<br /> X-Mailer: PHPMailer 5.2.1 (<a href="http://code.google.com/a/apache-extras.org/p/phpmailer/" rel="nofollow">http://code.google.com/a/apache-extras.org/p/phpmailer/</a>)<br /> MIME-Version: 1.0<br /> Content-Transfer-Encoding: 8bit<br /> Content-Type: text/html; charset="UTF-8"</p> <p>I've updated the plugin and run through most of the troubleshooting on this post <a href="http://www.gravityhelp.com/documentation/page/Troubleshooting_Notifications" rel="nofollow">http://www.gravityhelp.com/documentation/page/Troubleshooting_Notifications</a></p> <p>Do you have nay ideas on where i can look next?</p> <p>Cheers,<br /> Jules </p>