https://legacy.forums.gravityhelp.com/topic/notification-mail-fails-to-some-email-addresses Gravity Support Forums Topic: Notification mail fails to some email addresses en-US Sun, 19 Apr 2026 20:24:41 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/notification-mail-fails-to-some-email-addresses#post-31812 Fri, 05 Aug 2011 08:45:39 +0000 Chris Hajer 31812@https://legacy.forums.gravityhelp.com/ <p>Thank you for the update. </p> https://legacy.forums.gravityhelp.com/topic/notification-mail-fails-to-some-email-addresses#post-31799 Fri, 05 Aug 2011 05:46:25 +0000 g01010 31799@https://legacy.forums.gravityhelp.com/ <p>Yep - this fixed it. Just setting the Send From address so that it didn't send from the user.</p> <p>Many thanks for your help. </p> https://legacy.forums.gravityhelp.com/topic/notification-mail-fails-to-some-email-addresses#post-31548 Wed, 03 Aug 2011 12:05:28 +0000 Carl Hancock 31548@https://legacy.forums.gravityhelp.com/ <p>If emails are arriving to GMail and HotMail then they are being sent. Gravity Forms just triggers the wp_mail() function to send email, after that it is on your web server to send it and the recipients mail server to accept it.</p> <p>You mentioned the email send via Contact Form 7 on the same site do work, if so you may want to look and see how the emails are configured. What is being used as the Send From address, is it the users email address is it a set email address. Gravity Forms allows you to configure this, so chances are you configured the Send From to come from the user and it's possible the servers you aren't receiving the email address are flagging the emails as spoofed so they aren't letting them through. </p> https://legacy.forums.gravityhelp.com/topic/notification-mail-fails-to-some-email-addresses#post-31520 Wed, 03 Aug 2011 05:08:02 +0000 g01010 31520@https://legacy.forums.gravityhelp.com/ <p>Thanks for your response. I'm contacting the host, though that's not always an easy task. The one point about your response is that it's not just emails to the same domain as the website. Emails to <a href="mailto:me@myowndomain.co.uk">me@myowndomain.co.uk</a> also don't get delivered. But mails to Gmail and Hotmail do...</p> <p>And just as an additional point - a message sent via Contact Form 7 on the site to the same address does work. </p> https://legacy.forums.gravityhelp.com/topic/notification-mail-fails-to-some-email-addresses#post-31312 Mon, 01 Aug 2011 11:45:08 +0000 Carl Hancock 31312@https://legacy.forums.gravityhelp.com/ <p>This is a web server configuration issue. I'm guessing the email for that domain is not hosted on the same web server as the site itself. You need to configure your web server to send email remotely instead of locally. It's trying to route the email for <a href="mailto:info@mydomain.com">info@mydomain.com</a> to itself thinking it's hosting it, when it's actually hosted elsewhere.</p> <p>I would suggest contacting your host and explain to them... the form is sending emails fine EXCEPT to the same domain as the web site. They should know which setting you need to change. It's typically a CPanel setting related to email routing. </p> https://legacy.forums.gravityhelp.com/topic/notification-mail-fails-to-some-email-addresses#post-31296 Mon, 01 Aug 2011 06:16:26 +0000 g01010 31296@https://legacy.forums.gravityhelp.com/ <p>I'm using 1.5.2.8 Gravity Forms on WordPress 3.1. My form works fine and save entries as expected. However, the notification mail doesn't get sent when I specify certain email addresses in the 'Send to Email'. If I specify <a href="mailto:info@mydomain.com">info@mydomain.com</a> (the domain where I'm using the plug-in), I don't see a notification. If I use a Gmail address, I do see a notification.</p> <p>I've disabled all plugins and retested with the same results. I also have Contact Form 7 which does send messages to <a href="mailto:info@mydomain.com">info@mydomain.com</a>.</p> <p>Can you assist? </p>