https://legacy.forums.gravityhelp.com/topic/notification-routing-not-always-working Gravity Support Forums Topic: Notification routing not always working en-US Sat, 04 Apr 2026 18:31:17 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/notification-routing-not-always-working#post-60284 Thu, 24 May 2012 14:35:46 +0000 David Peralty 60284@https://legacy.forums.gravityhelp.com/ <p>You might want to try a SMTP plugin for WordPress and give it your Google Apps settings so it can send mail. WordPress might not be pushing e-mail to Google Apps by default. </p> https://legacy.forums.gravityhelp.com/topic/notification-routing-not-always-working#post-60267 Thu, 24 May 2012 12:48:16 +0000 carroc 60267@https://legacy.forums.gravityhelp.com/ <p>Okay, thanks.</p> <p>We have the email set up through Google Apps for business so the mail comes to the gmail interface. Do you think I would need to work with them instead of the host? </p> https://legacy.forums.gravityhelp.com/topic/notification-routing-not-always-working#post-60265 Thu, 24 May 2012 12:38:03 +0000 David Peralty 60265@https://legacy.forums.gravityhelp.com/ <p>Usually, it is because of the way your domain is set-up. You need to add rules to your domain to make it a real mail server. Contact your host about the issue and they should be able to help you sort it out. </p> https://legacy.forums.gravityhelp.com/topic/notification-routing-not-always-working#post-60263 Thu, 24 May 2012 12:34:37 +0000 carroc 60263@https://legacy.forums.gravityhelp.com/ <p>I have this same issue - I am confused why I can have notifications sent to my gmail address but I cannot send them to emails @ the same domain as the site. Any idea what causes that problem if the form will email to my gmail no problem? </p> https://legacy.forums.gravityhelp.com/topic/notification-routing-not-always-working#post-60022 Wed, 23 May 2012 09:19:24 +0000 David Peralty 60022@https://legacy.forums.gravityhelp.com/ <p>I don't have a suggestion on which one is best, and the SMTP plugins are more about allowing WordPress to send mail effectively, and have no integration or changes in Gravity Forms. </p> https://legacy.forums.gravityhelp.com/topic/notification-routing-not-always-working#post-60020 Wed, 23 May 2012 09:05:17 +0000 mgnebdal 60020@https://legacy.forums.gravityhelp.com/ <p>Thanks for the reply! Would you recommend a particular smtp plugin? Would I need to implement it in some way to gravity forms?</p> <p>I'm only using two other plugins, akismet and vSlider, and the last one was added after we had the issue, so I do not think the problem is there. </p> https://legacy.forums.gravityhelp.com/topic/notification-routing-not-always-working#post-60013 Wed, 23 May 2012 08:48:17 +0000 David Peralty 60013@https://legacy.forums.gravityhelp.com/ <p>It could be. Gravity Forms sends notification messages to WordPress' built-in wp-mail.php file, so it doesn't do much other than pass on the details to that file and function. It would be wise to try a SMTP plugin and make sure no other plugins are causing issues/conflicts. </p> https://legacy.forums.gravityhelp.com/topic/notification-routing-not-always-working#post-59999 Wed, 23 May 2012 05:21:32 +0000 mgnebdal 59999@https://legacy.forums.gravityhelp.com/ <p>Hi! We are having a problem with the routing notification on our website. Most of the time it works well, but from time to time some notifications do not seem to arrive. It's a bit critical since we need to send a personalized answer to these notifications in a relatively short delay. I do not believe it is a spamfilter issue. Could it be a smtp issue? Our host is one.com. Our website is pbu-rogaland.no </p>