https://legacy.forums.gravityhelp.com/topic/notification-style-too-much-gray-space Gravity Support Forums Topic: Notification style too much gray space! en-US Sun, 19 Apr 2026 20:03:00 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/notification-style-too-much-gray-space#post-85797 Wed, 31 Oct 2012 14:08:09 +0000 Chris Hajer 85797@https://legacy.forums.gravityhelp.com/ <p>The next version of the polls add-on is nearly ready to be released. If you need the fix before it is publicly released, please send an email to <a href="mailto:steve@rocketgenius.com">steve@rocketgenius.com</a> and include a reference to this topic. Sorry for the inconvenience. </p> https://legacy.forums.gravityhelp.com/topic/notification-style-too-much-gray-space#post-85795 Wed, 31 Oct 2012 14:07:06 +0000 Goddess Dix 85795@https://legacy.forums.gravityhelp.com/ <p>Yeah, it's the polls add on. Thanks for the clarification, it was driving me insane. I can live without the polls for now.</p> <p>Appreciate the help. </p> https://legacy.forums.gravityhelp.com/topic/notification-style-too-much-gray-space#post-85793 Wed, 31 Oct 2012 14:06:45 +0000 alsc 85793@https://legacy.forums.gravityhelp.com/ <p>I had the same issue and it went away when I disabled the polls add on. </p> https://legacy.forums.gravityhelp.com/topic/notification-style-too-much-gray-space#post-85786 Wed, 31 Oct 2012 13:48:49 +0000 Chris Hajer 85786@https://legacy.forums.gravityhelp.com/ <p>Please try deactivating the polls add-on and see if the extra &lt; br &gt; tags still appear in the notification. See this related topic: <a href="http://www.gravityhelp.com/forums/topic/strange-large-gray-area-in-my-email-notification#post-79062" rel="nofollow">http://www.gravityhelp.com/forums/topic/strange-large-gray-area-in-my-email-notification#post-79062</a></p> <p>If the space is still present in the notification after deactivating the polls add-on, please begin troubleshooting by following these instructions <a href="http://rkt.gs/testing" rel="nofollow">http://rkt.gs/testing</a></p> <p>Thank you. </p> https://legacy.forums.gravityhelp.com/topic/notification-style-too-much-gray-space#post-85781 Wed, 31 Oct 2012 13:41:07 +0000 Goddess Dix 85781@https://legacy.forums.gravityhelp.com/ <p>Okay, looking at this more closely, in Firebug, it shows the multiple br tags when I'm looking at the email saved as an HTML page, but when I open it up in Dreamweaver, the br tags are not in the code. However the live view does show the problem...</p> <p>I anonymized the client info and pasted the code of the email here: <a href="http://pastebin.com/8k9wFHcM" rel="nofollow">http://pastebin.com/8k9wFHcM</a> </p> https://legacy.forums.gravityhelp.com/topic/notification-style-too-much-gray-space#post-85776 Wed, 31 Oct 2012 13:29:03 +0000 Goddess Dix 85776@https://legacy.forums.gravityhelp.com/ <p>Hello. At some point, I noticed my automatically-styled notification emails started getting a whole lot of gray space in the header before the fields actually print out. It's not on a specific form, but all of them. I do have some of the add-ons, PayPal, Registration, Polls active and it might have coincided with adding one of these or one of the GF updates, but I'm not sure because I don't get form entries every day. The first few times, I thought it was a fluke but it's been consistent.</p> <p>I saved one of the emails to HTML and there are somewhere around 21 br tags before the form entry table is printed. Any ideas as to where I could look to solve this? It's still functional but annoying. I don't know if the client-side notifications have the same issue or not, but the admin ones do.</p> <p>Here's an example of a simple contact form that does it.<br /> <a href="http://www.afoolsjourney.com/contact/" rel="nofollow">http://www.afoolsjourney.com/contact/</a> </p>