https://legacy.forums.gravityhelp.com/topic/notification-to-user-missing Gravity Support Forums Topic: Notification to User missing en-US Sun, 19 Apr 2026 18:18:37 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/notification-to-user-missing#post-361704 Thu, 04 Jul 2013 10:34:56 +0000 David Peralty 361704@https://legacy.forums.gravityhelp.com/ <p>Glad to hear it. All my best! </p> https://legacy.forums.gravityhelp.com/topic/notification-to-user-missing#post-361698 Thu, 04 Jul 2013 10:28:07 +0000 Scren 361698@https://legacy.forums.gravityhelp.com/ <p>Many thanks for your reply - I tried putting the tag in an email field only visible to admin and it seems to be doing exactly what I needed. Thanks again! </p> https://legacy.forums.gravityhelp.com/topic/notification-to-user-missing#post-361651 Thu, 04 Jul 2013 09:23:36 +0000 David Peralty 361651@https://legacy.forums.gravityhelp.com/ <p>No, that's not how it works. You would have to load that merge tag as a default value in a field for Notifications to use it. </p> https://legacy.forums.gravityhelp.com/topic/notification-to-user-missing#post-361646 Thu, 04 Jul 2013 09:21:28 +0000 Scren 361646@https://legacy.forums.gravityhelp.com/ <p>Hi. I'm wondering the same thing as jay12.</p> <p>I've built a quiz form that can only be used by logged-in users, so assumed I could put {user:user_email} in the notification's "Send to email" field. </p> <p>When I look at the form entries, it keeps a record of the user, so I figured that meant their details would be available to the notification function.</p> <p>Is that not the case? Or do I have to create an email field in the form that they need to fill in even though they're already logged in? </p> https://legacy.forums.gravityhelp.com/topic/notification-to-user-missing#post-308463 Fri, 07 Jun 2013 11:10:07 +0000 David Peralty 308463@https://legacy.forums.gravityhelp.com/ <p>It is possible, but bbpress is kinda dumb. There is a small new thread link at the top, or if you got the specific forum, at the very bottom there is the form to enter a new entry. No worries though. If you tried all those troubleshooting tips, you next step is to talk to your web host. Gravity Forms uses WordPress' PHP sendmail script. If you've tried to use SMTP and it still didn't work, then it is usually a host issue or at least some issue where your host should see log files being written if things fail. </p> https://legacy.forums.gravityhelp.com/topic/notification-to-user-missing#post-308456 Fri, 07 Jun 2013 11:02:08 +0000 josephwhughes 308456@https://legacy.forums.gravityhelp.com/ <p>Sorry, I didn't mean to hijack the thread. I have bee looking all over and I do not see where I can create my own thread. Is this possible with a personal license?</p> <p>Also, I tried all of those trouble-shooting tips, thank you. </p> https://legacy.forums.gravityhelp.com/topic/notification-to-user-missing#post-308436 Fri, 07 Jun 2013 10:40:08 +0000 David Peralty 308436@https://legacy.forums.gravityhelp.com/ <p>Joseph - Your issue isn't the same, so you should have created your own thread, but please try the following troubleshooting steps to isolate the issue - <a href="http://www.gravityhelp.com/documentation/page/Troubleshooting_Notifications" rel="nofollow">http://www.gravityhelp.com/documentation/page/Troubleshooting_Notifications</a> </p> https://legacy.forums.gravityhelp.com/topic/notification-to-user-missing#post-308430 Fri, 07 Jun 2013 10:37:03 +0000 josephwhughes 308430@https://legacy.forums.gravityhelp.com/ <p>I am also not receiving email notifications for most of my forms. I have 9 Gravity forms on my website. I receive notifications from one of the forms, but not from the other 8 forms. I have searched the support forum extensively and have not found any info on this issue. Do you have an idea why this might be happening and what I can do to address it?</p> <p>Thanks! </p> https://legacy.forums.gravityhelp.com/topic/notification-to-user-missing#post-308396 Fri, 07 Jun 2013 10:09:49 +0000 David Peralty 308396@https://legacy.forums.gravityhelp.com/ <p>You are trying to use that merge tag in a form field? I'm not sure I understand how you are trying to set things up. </p> https://legacy.forums.gravityhelp.com/topic/notification-to-user-missing#post-307750 Fri, 07 Jun 2013 03:30:50 +0000 jay12 307750@https://legacy.forums.gravityhelp.com/ <p>Thanks for you prompt reply. But inside the Notification "Send to Email" field, I can not use {user:user_email}. And without this username short code, I can not send the copy of the form to the user who just filled in the form.</p> <p>When I use {user:user_email} short codes the form does not want to be saved.</p> <p>Please advice what I can do? </p>