https://legacy.forums.gravityhelp.com/topic/notifications-are-not-being-forwarded Gravity Support Forums Topic: Notifications are not being forwarded en-US Mon, 20 Apr 2026 03:26:04 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/notifications-are-not-being-forwarded#post-34360 Sat, 03 Sep 2011 14:26:16 +0000 Chris Hajer 34360@https://legacy.forums.gravityhelp.com/ <p>Great. Glad you got that resolved. </p> https://legacy.forums.gravityhelp.com/topic/notifications-are-not-being-forwarded#post-34358 Sat, 03 Sep 2011 14:09:53 +0000 chantalkb 34358@https://legacy.forums.gravityhelp.com/ <p>I see it's working now. The mail must be delayed.</p> <p>Thanks for your help. </p> https://legacy.forums.gravityhelp.com/topic/notifications-are-not-being-forwarded#post-34346 Sat, 03 Sep 2011 11:38:01 +0000 Chris Hajer 34346@https://legacy.forums.gravityhelp.com/ <p>What email does the Gravity Forms notification come FROM? Can you change that? Or check your spam folder. Additionally, please post more details about where your email is hosted (by domain, or Google Apps, or other).</p> <p>Gravity Forms hands off mail to the built in wp_mail() function, nothing more. If the mail is not arriving it's due to some sort of configuration, either with your email client, your host or your form. </p> https://legacy.forums.gravityhelp.com/topic/notifications-are-not-being-forwarded#post-34337 Sat, 03 Sep 2011 10:32:38 +0000 chantalkb 34337@https://legacy.forums.gravityhelp.com/ <p>Alright, I am one step further. The e-mails from WP Mail SMPT arrive when I send a test e-mail, but when I fill in the same e-mail address in the send to field in gravity forms, it doesn't arrive. </p> <p>I don't understand why. </p> https://legacy.forums.gravityhelp.com/topic/notifications-are-not-being-forwarded#post-34319 Sat, 03 Sep 2011 00:56:46 +0000 Chris Hajer 34319@https://legacy.forums.gravityhelp.com/ <p>Do you mean the admin notifications should be sent to that email address but they never arrive?</p> <p>Can you try another email address there?</p> <p>If that domain is the same as that where the website is hosted, it's possible the server is trying to route the email locally rather than delivery it off the server. There have also been configuration issues with Exchange and Google Apps email addresses.</p> <p>The first thing to try is a different email address with a different provider and see if the email notifications arrive.</p> <p>Many people have had success installing the WP Mail SMTP plugin to deliver mail from their WordPress installation: <a href="http://wordpress.org/extend/plugins/wp-mail-smtp/" rel="nofollow">http://wordpress.org/extend/plugins/wp-mail-smtp/</a></p> <p>You may have to contact your host to help you configure this. </p> https://legacy.forums.gravityhelp.com/topic/notifications-are-not-being-forwarded#post-34266 Fri, 02 Sep 2011 16:21:17 +0000 chantalkb 34266@https://legacy.forums.gravityhelp.com/ <p>My email notifications to <a href="mailto:wordpress@roseonahouse.com">wordpress@roseonahouse.com</a> are not being delivered from gravity forms. Can anybody please help me to resolve this issue?</p> <p>Thanks </p>