https://legacy.forums.gravityhelp.com/topic/notifications-html-button-doesnt-work Gravity Support Forums Topic: Notifications HTML Button Doesn't Work en-US Mon, 20 Apr 2026 08:24:01 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/notifications-html-button-doesnt-work#post-78241 Mon, 01 Oct 2012 00:41:23 +0000 Chris Hajer 78241@https://legacy.forums.gravityhelp.com/ <p>OK. Happy to hear you have that working again. </p> https://legacy.forums.gravityhelp.com/topic/notifications-html-button-doesnt-work#post-78236 Sun, 30 Sep 2012 22:52:36 +0000 19ADomains 78236@https://legacy.forums.gravityhelp.com/ <p>I just tried deactivating all the other plugins and the reactivating them...and it works again. Not sure why that would be, but I'll take it. Thanks. </p> https://legacy.forums.gravityhelp.com/topic/notifications-html-button-doesnt-work#post-78229 Sun, 30 Sep 2012 22:26:48 +0000 Chris Hajer 78229@https://legacy.forums.gravityhelp.com/ <p>This is normally due to a theme or plugin conflict. If you have tested for those already, please send a WordPress administrator login to <a href="mailto:chris@rocketgenius.com">chris@rocketgenius.com</a> and we will take a look for you. Please be sure you include a link to this topic so I know why you are emailing me. Thank you. </p> https://legacy.forums.gravityhelp.com/topic/notifications-html-button-doesnt-work#post-78187 Sun, 30 Sep 2012 18:35:21 +0000 19ADomains 78187@https://legacy.forums.gravityhelp.com/ <p>I'm having this same issue. I'm already using the most recent version of GF and I've checked compatibility with my theme and other plugins. </p> <p>Again, the symptoms are:<br /> * The tab to switch to HTML doesn't work - I only have access to visual.<br /> * The text that was in the text box for the e-mail body has become white. You can only see it when you highlight the contents.<br /> * The bar of options (bold, italic, etc.) is missing.<br /> * If you double click on the Visual tab, the text box for the e-mail body disappears (it comes back if you don't save, leave the page, and then return).</p> <p>Any ideas? </p> https://legacy.forums.gravityhelp.com/topic/notifications-html-button-doesnt-work#post-57539 Wed, 02 May 2012 23:45:26 +0000 UFlorida Mark 57539@https://legacy.forums.gravityhelp.com/ <p>This fixed the problem. Thank you. </p> https://legacy.forums.gravityhelp.com/topic/notifications-html-button-doesnt-work#post-57250 Tue, 01 May 2012 16:42:59 +0000 Rob Harrell 57250@https://legacy.forums.gravityhelp.com/ <p>Can you update to the latest release, we released v 1.6.4.1.1 today:</p> <p><a href="http://www.gravityhelp.com/downloads/" rel="nofollow">http://www.gravityhelp.com/downloads/</a></p> <p>Also, afterwards, if you are still having the issue, confirm that you ran through the plugin/theme conflicts. </p> https://legacy.forums.gravityhelp.com/topic/notifications-html-button-doesnt-work#post-57249 Tue, 01 May 2012 16:40:05 +0000 UFlorida Mark 57249@https://legacy.forums.gravityhelp.com/ <p>Nothing changed as far as I am aware. I am running Version 1.6.3.2.1. All of the forms have the same problem with being unable to easily change the text in the message box or select HTML. Also, when you re-select Visual, it collapses the whole message box and the only way to get it back is to reload the page. <a href="http://i48.tinypic.com/15etkg.png" rel="nofollow">http://i48.tinypic.com/15etkg.png</a> </p> https://legacy.forums.gravityhelp.com/topic/notifications-html-button-doesnt-work#post-57246 Tue, 01 May 2012 16:35:29 +0000 Rob Harrell 57246@https://legacy.forums.gravityhelp.com/ <p>What version of GF are you running? What changed from when it worked and how it is today? Have you checked for plugin/theme conflicts?</p> <p><a href="http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict" rel="nofollow">http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict</a> </p> https://legacy.forums.gravityhelp.com/topic/notifications-html-button-doesnt-work#post-57245 Tue, 01 May 2012 16:33:45 +0000 UFlorida Mark 57245@https://legacy.forums.gravityhelp.com/ <p>I had HTML notifications set up, then somehow it broke a bit. The spacing changed and is now off from where it should be, and I am having trouble editing it. </p> <p>First of all, the text in the Message box is all while on white and there is no cursor, making it difficult to edit in the box. Then, I am unable to select HTML on the top right of the message box:<br /> <a href="http://i47.tinypic.com/34j9kko.png" rel="nofollow">http://i47.tinypic.com/34j9kko.png</a></p> <p>Any idea what's going on? </p>