https://legacy.forums.gravityhelp.com/topic/notifications-not-being-sent-to-customers-but-are-to-admin Gravity Support Forums Topic: Notifications not being sent to customers, but are to admin ? en-US Mon, 20 Apr 2026 07:14:57 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/notifications-not-being-sent-to-customers-but-are-to-admin#post-50220 Wed, 22 Feb 2012 13:54:21 +0000 Huw Rowlands 50220@https://legacy.forums.gravityhelp.com/ <p>Still no luck anyone??</p> <p>Client is getting a bit stroppy now! Would love a fix to this solution!! </p> https://legacy.forums.gravityhelp.com/topic/notifications-not-being-sent-to-customers-but-are-to-admin#post-48246 Fri, 03 Feb 2012 04:07:32 +0000 dmchenry35 48246@https://legacy.forums.gravityhelp.com/ <p>This is also broken in my installation. I'm glad I came across users with similar problems before starting another thread.</p> <p>I recall upgrading Gravity Forms not to long ago and i think thats what broke this functionality.</p> <p>Greg: Do you know what the latest Beta version is? Can it be downloaded from the site here?</p> <p>Thanks </p> https://legacy.forums.gravityhelp.com/topic/notifications-not-being-sent-to-customers-but-are-to-admin#post-48220 Thu, 02 Feb 2012 20:48:56 +0000 greghardwick 48220@https://legacy.forums.gravityhelp.com/ <p>My problem appeared to be fixed by asking the support team to email the beta version of the next upgrade. Perhaps that might help you too? </p> https://legacy.forums.gravityhelp.com/topic/notifications-not-being-sent-to-customers-but-are-to-admin#post-48152 Thu, 02 Feb 2012 10:20:57 +0000 Huw Rowlands 48152@https://legacy.forums.gravityhelp.com/ <p>Still no response?!</p> <p>Does anyone know why there is an issue with this and how to fix it?</p> <p>Thanks </p> https://legacy.forums.gravityhelp.com/topic/notifications-not-being-sent-to-customers-but-are-to-admin#post-47108 Mon, 23 Jan 2012 02:10:28 +0000 greghardwick 47108@https://legacy.forums.gravityhelp.com/ <p>I have just come across the same issue. </p> https://legacy.forums.gravityhelp.com/topic/notifications-not-being-sent-to-customers-but-are-to-admin#post-47087 Sun, 22 Jan 2012 16:20:51 +0000 Huw Rowlands 47087@https://legacy.forums.gravityhelp.com/ <p>Hi,</p> <p>When a user submits the form, the admin of the website receives an email, but the customer/client who submitted the form does not.<br /> I have double checked that the option is ticked and still no luck.</p> <p>Please can someone help me with this!</p> <p>I can't show you tho URL to the actual form as you need to be a registered user to view it. Please ask for FTP/Login details if necessary.</p> <p>Thanks in advance. </p>