https://legacy.forums.gravityhelp.com/topic/notifications-routing-doesnt-work-properly Gravity Support Forums Topic: Notifications > Routing - doesn't work properly en-US Mon, 20 Apr 2026 04:53:01 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/notifications-routing-doesnt-work-properly#post-50903 Wed, 29 Feb 2012 05:04:32 +0000 webcto 50903@https://legacy.forums.gravityhelp.com/ <p>Hello...</p> <p>Is there any support?</p> <p>6 days passed - no response... </p> https://legacy.forums.gravityhelp.com/topic/notifications-routing-doesnt-work-properly#post-50180 Wed, 22 Feb 2012 05:12:45 +0000 webcto 50180@https://legacy.forums.gravityhelp.com/ <p>Dear Support</p> <p>I've setup a form with two levels of dropboxes:</p> <p>1. First Level:<br /> ==============<br /> The list is A, B, C, D</p> <p>2. Second level<br /> ===============<br /> Listbox 1: A1, A2, A3<br /> Listbox 2: B1, B2, B3<br /> Listbox 3: C1, C2, C3<br /> Listbox 4: D1, D2, D3</p> <p>Now, each listbox from 2nd level is visible to users only if respective value is selected at 1st level.<br /> I.e.: if chosen "B" - Listbox 2 with B1, B2, B3 is opened.</p> <p>This works perfectly ok.</p> <p>Now, I need setup Routing. Each (and ONLY) A1, A2, A3, B1, B2, B3, C1, C2, C3, D1, D2, D3 should be notified if selected.</p> <p>So, I've setup the routing as following:<br /> Send to <a href="mailto:b1mailbox@domain.com">b1mailbox@domain.com</a> if 'Lisbox 2' is 'B1'.<br /> Send to <a href="mailto:b2mailbox@domain.com">b2mailbox@domain.com</a> if 'Lisbox 2' is 'B2'.<br /> Send to <a href="mailto:c1mailbox@domain.com">c1mailbox@domain.com</a> if 'Lisbox 3' is 'C1'.<br /> etc...</p> <p>here comes an error: the system sends to ALL first recepients from the first line of each listbox.<br /> That is to A1, B1, C1, D1 ignoring the rule to send to only the one selected.</p> <p>Please advise, </p> <p>Thanks! </p>