https://legacy.forums.gravityhelp.com/topic/one-form-works-mostly-other-form-doesnt Gravity Support Forums Topic: One form works, other form doesn't en-US Fri, 17 Apr 2026 06:35:14 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/one-form-works-mostly-other-form-doesnt#post-48842 Thu, 09 Feb 2012 12:51:11 +0000 Rob Harrell 48842@https://legacy.forums.gravityhelp.com/ <p>No headache Bill - we're here to help. Let me know how the new page goes or if you run into issues there. </p> https://legacy.forums.gravityhelp.com/topic/one-form-works-mostly-other-form-doesnt#post-48841 Thu, 09 Feb 2012 12:20:04 +0000 billhorvath 48841@https://legacy.forums.gravityhelp.com/ <p>I don't know where those extra tags came from, so I'll just rebuild the page. Sorry for the headache. </p> https://legacy.forums.gravityhelp.com/topic/one-form-works-mostly-other-form-doesnt#post-48837 Thu, 09 Feb 2012 11:52:37 +0000 billhorvath 48837@https://legacy.forums.gravityhelp.com/ <p>It sends notifications properly in the preview page, but doesn't present the confirmation notice. Note also that <u>we don't have</u> 'add to bag' functionality, as the product isn't for sale yet. When the user goes to this page and fills out this form, it's because they want to be notified when it <u>is</u> for sale. </p> https://legacy.forums.gravityhelp.com/topic/one-form-works-mostly-other-form-doesnt#post-48836 Thu, 09 Feb 2012 11:50:51 +0000 Rob Harrell 48836@https://legacy.forums.gravityhelp.com/ <p>Bill, it looks like you have the form inside of a product of some kind that is nestled inside a form tag.</p> <p><a href="http://grab.by/bT1u" rel="nofollow">http://grab.by/bT1u</a></p> <p>So I believe the Add to Bag button is there because it thinks this is a product? I'm not sure what more to say here without seeing the setup of this. Is there a reason this form is created on a page like this? On the Contact Us page the form is just on a page, and is not wrapped in a form element (outside of gravity forms):</p> <p><a href="http://grab.by/bT1A" rel="nofollow">http://grab.by/bT1A</a> </p> https://legacy.forums.gravityhelp.com/topic/one-form-works-mostly-other-form-doesnt#post-48834 Thu, 09 Feb 2012 11:40:22 +0000 Kevin Flahaut 48834@https://legacy.forums.gravityhelp.com/ <p>Looks to be a conflict with whatever script you're using for the "add to bag" functionality. Does the second form work properly in your form preview page? </p> https://legacy.forums.gravityhelp.com/topic/one-form-works-mostly-other-form-doesnt#post-48832 Thu, 09 Feb 2012 11:31:02 +0000 billhorvath 48832@https://legacy.forums.gravityhelp.com/ <p>I have two forms up:<br /> <a href="http://doxsystems.com/contact" rel="nofollow">http://doxsystems.com/contact</a><br /> and<br /> <a href="http://doxsystems.com/buy-2" rel="nofollow">http://doxsystems.com/buy-2</a></p> <p>Up until now, I've been working exclusively in Chrome on OSX Lion. The first form (contact) works fine. The second form (buy-2) doesn't work at all. I click submit, it thinks for a few seconds, then the page just refreshes. Nothing shows up in email or in Entries. No notification to the user is sent. And it gets better: I switched to Safari, and after the first time I tested the form (which again failed) and the page refreshed, the Submit button changed to "Add to Bag"(!), and when I clicked it, a shopping bag icon opened on the lower right corner of the browser that, when clicked, shows the (non-existent) product in a virtual shopping bag. WTF? </p>