https://legacy.forums.gravityhelp.com/topic/one-time-transactions-processing-but-no-customer-email-receipts-received Gravity Support Forums Topic: One-time transactions processing but no customer email receipts received en-US Tue, 28 Apr 2026 14:40:01 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/one-time-transactions-processing-but-no-customer-email-receipts-received#post-221227 Tue, 23 Apr 2013 16:27:25 +0000 Rob Harrell 221227@https://legacy.forums.gravityhelp.com/ <p>I already replied to you Peli and sent you the add-on. Chris is in the process of moving right now. </p> https://legacy.forums.gravityhelp.com/topic/one-time-transactions-processing-but-no-customer-email-receipts-received#post-221225 Tue, 23 Apr 2013 16:24:31 +0000 visualgenius 221225@https://legacy.forums.gravityhelp.com/ <p>I am having a similar issue. I send a priority ticket in and will handle it that way but i would like this add-on as well. Will you send it to me too Chris? i just sent you an email about getting v1.3.1 of the Auth.net plugin you can send this add-on to the same email.</p> <p>Thanks! </p> https://legacy.forums.gravityhelp.com/topic/one-time-transactions-processing-but-no-customer-email-receipts-received#post-156765 Thu, 28 Feb 2013 09:21:20 +0000 Chris Hajer 156765@https://legacy.forums.gravityhelp.com/ <p>I have a logging add-on which may help you with this. Please send an email to <a href="mailto:chris@rocketgenius.com">chris@rocketgenius.com</a> and I will email it to you. Please include a link to this topic in your email. </p> https://legacy.forums.gravityhelp.com/topic/one-time-transactions-processing-but-no-customer-email-receipts-received#post-156197 Wed, 27 Feb 2013 17:39:01 +0000 JonDod 156197@https://legacy.forums.gravityhelp.com/ <p>Transactions are submitting to Auth.net successfully and being processed. Merchant email receipts are being received but the customer email is not. I have GF set to let Auth.net send the receipt. The emails are not in spam either. I know the email from the customers submitting the form is being receivd because I see it in the transaction reports.</p> <p>I called Auth.net and they were able to process two test transactions that successfully sent me the customer email receipt.</p> <p>Any ideas where else i can check within GF to verify settings? Where in the code of GF can I verify the setting to let Auth.net send the email receipt.</p> <p>Thanks for any help in advance. </p>