https://legacy.forums.gravityhelp.com/topic/oops-we-could-not-locate-your-form-5 Gravity Support Forums Topic: Oops! We could not locate your form en-US Mon, 20 Apr 2026 06:23:27 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/oops-we-could-not-locate-your-form-5#post-62591 Thu, 14 Jun 2012 13:20:59 +0000 Alex Cancado 62591@https://legacy.forums.gravityhelp.com/ <p>This does look like something you need to contact your host about. It seems like your PHP installation is missing some regular expression functions that are required by WordPress to process shortcodes. That error you see in the error log is probably where your problem is. That should give them enough information to fix this issue for you. </p> https://legacy.forums.gravityhelp.com/topic/oops-we-could-not-locate-your-form-5#post-62438 Wed, 13 Jun 2012 13:55:02 +0000 Rob Harrell 62438@https://legacy.forums.gravityhelp.com/ <p>Can you use any shortcodes on your site? Meaning, even just built-in shortcodes? </p> https://legacy.forums.gravityhelp.com/topic/oops-we-could-not-locate-your-form-5#post-62430 Wed, 13 Jun 2012 13:12:14 +0000 simoncarr 62430@https://legacy.forums.gravityhelp.com/ <p>I have isolated the problem to something with the WordPress shortcodes.. I was able to embed the contact form using PHP - but the shortcodes in WordPress result in an error message. Any ideas on how to fix this? </p> https://legacy.forums.gravityhelp.com/topic/oops-we-could-not-locate-your-form-5#post-62416 Wed, 13 Jun 2012 11:24:22 +0000 simoncarr 62416@https://legacy.forums.gravityhelp.com/ <p>I've already tried deactiving plugins and switching themes.. no dice </p> https://legacy.forums.gravityhelp.com/topic/oops-we-could-not-locate-your-form-5#post-62414 Wed, 13 Jun 2012 11:19:11 +0000 simoncarr 62414@https://legacy.forums.gravityhelp.com/ <p>It looks like that file checks for the server's PHP compatibility..</p> <p>* WordPress implementation for PHP functions either missing from older PHP versions or not included by default.</p> <p>The line that is throwing an error:<br /> preg_match_all( '/./us', $str, $match );</p> <p>Is this something I need to contact my host to fix? </p> https://legacy.forums.gravityhelp.com/topic/oops-we-could-not-locate-your-form-5#post-62411 Wed, 13 Jun 2012 11:13:32 +0000 Rob Harrell 62411@https://legacy.forums.gravityhelp.com/ <p>Try running through the plugin/theme conflict check, by following the instructions here to see if that turns up anything:<br /> <a href="http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict" rel="nofollow">http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict</a> </p> https://legacy.forums.gravityhelp.com/topic/oops-we-could-not-locate-your-form-5#post-62410 Wed, 13 Jun 2012 11:09:24 +0000 simoncarr 62410@https://legacy.forums.gravityhelp.com/ <p>I have not changed anything on the server. </p> <p>I do have access to the error log, and it seems there are quite a few errors listed.. It seems almost all the errors are coming from wp-includes/compat.php </p> https://legacy.forums.gravityhelp.com/topic/oops-we-could-not-locate-your-form-5#post-62409 Wed, 13 Jun 2012 11:05:31 +0000 Rob Harrell 62409@https://legacy.forums.gravityhelp.com/ <p>Interesting that they both would not work. Do you have access to the error logs on your server/host? Do you know if anything has changed on your server in the past couple of days? </p> https://legacy.forums.gravityhelp.com/topic/oops-we-could-not-locate-your-form-5#post-62408 Wed, 13 Jun 2012 11:02:18 +0000 simoncarr 62408@https://legacy.forums.gravityhelp.com/ <p>I've read through previous posts on this but no help for me..</p> <p>Running PHP5<br /> Have tried de-activating plugins and themes<br /> Have tried resetting permalinks and changing htaccess<br /> Using wp_head and wp_footer in template</p> <p>The Issue:<br /> I was using Contact Form 7, but over-night it stopped working and gave me an error message. Couldn't get this working, so I purchased Gravity Forms.. And now Gravity Forms is not working either.</p> <p>The Preview of my Gravity Form works fine - but when I use the short-code on the page I am getting the 'Opps' error message... I'm really stumped here.. Could this be a server setting? </p>