https://legacy.forums.gravityhelp.com/topic/paypal-add-on-and-taxes Gravity Support Forums Topic: Paypal add-on and taxes en-US Mon, 20 Apr 2026 02:36:50 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/paypal-add-on-and-taxes#post-25592 Mon, 16 May 2011 11:33:47 +0000 Carl Hancock 25592@https://legacy.forums.gravityhelp.com/ <p>@staccount You will have to discuss this with PayPal. Gravity Forms relies on PayPal for tax management. It doesn't have tax options built in because of the complexity involved in properly handling tax calculations which varies by locale. So you will need to check with PayPal on how to handle this. </p> https://legacy.forums.gravityhelp.com/topic/paypal-add-on-and-taxes#post-25555 Sun, 15 May 2011 10:54:34 +0000 staccount 25555@https://legacy.forums.gravityhelp.com/ <p>Hi</p> <p>I have tried configuring this form to allow Paypal to handle the sales tax. However, if a user doesn't have a Paypal account and/or decides to pay directly with CC details (on the left hand side of the Paypal form), no sales tax is calculated as this is not passed via the form.</p> <p>Is there a way around this?</p> <p>Thanks </p> https://legacy.forums.gravityhelp.com/topic/paypal-add-on-and-taxes#post-23747 Wed, 20 Apr 2011 11:44:47 +0000 Jer 23747@https://legacy.forums.gravityhelp.com/ <p>Thank you Carl.</p> <p>I am checking with Paypal and will report in if I find a solution to this tax problem.</p> <p>Regards,<br /> Jeremy </p> https://legacy.forums.gravityhelp.com/topic/paypal-add-on-and-taxes#post-23627 Mon, 18 Apr 2011 18:12:37 +0000 Carl Hancock 23627@https://legacy.forums.gravityhelp.com/ <p>Yes, PayPal handles the taxes as part of the checkout process. You will need to contact PayPal to find out if you have properly configured them or if you need to configure them differently for them to appear. </p> https://legacy.forums.gravityhelp.com/topic/paypal-add-on-and-taxes#post-23625 Mon, 18 Apr 2011 18:09:05 +0000 Teo 23625@https://legacy.forums.gravityhelp.com/ <p>Yes, I have a Business account.<br /> The information that you sent me is correct and I have completely configured. I only applied 18% on "Sales Taxes" (Set up Domestic Sales Tax Rates) and don't works.<br /> You know with certainty that this should work?<br /> Thanks. </p> https://legacy.forums.gravityhelp.com/topic/paypal-add-on-and-taxes#post-23618 Mon, 18 Apr 2011 17:28:53 +0000 Carl Hancock 23618@https://legacy.forums.gravityhelp.com/ <p>Is your PayPal account a personal account or a Business or Premier account? I believe shipping and tax calculation is only available for Business or Premier accounts so you'd have to update your PayPal account to a Business account.</p> <p>Here is information on this:</p> <p><a href="https://www.paypal.com/cgi-bin/webscr?cmd=xpt/Marketing/shipping/EasyCalculateShipAndTax-outside" rel="nofollow">https://www.paypal.com/cgi-bin/webscr?cmd=xpt/Marketing/shipping/EasyCalculateShipAndTax-outside</a></p> <p>Gravity Forms doesn't handle the tax, once the user is passed to PayPal the rest of the checkout is 100% handled and controlled by PayPal. So you would have to check with PayPal to find out how to get tax calculations implemented in the checkout, it's not something Gravity Forms controls or passes to PayPal. </p> https://legacy.forums.gravityhelp.com/topic/paypal-add-on-and-taxes#post-23613 Mon, 18 Apr 2011 17:19:21 +0000 Teo 23613@https://legacy.forums.gravityhelp.com/ <p>Carl, I also have the same problem. In my Paypal account I only configured the taxes and not appear in the final result. It's very important for me to solve this problem.</p> <p>Thanks,<br /> Teo </p> https://legacy.forums.gravityhelp.com/topic/paypal-add-on-and-taxes#post-23576 Mon, 18 Apr 2011 12:59:18 +0000 Carl Hancock 23576@https://legacy.forums.gravityhelp.com/ <p>I don't know how you are applying taxes, it's entirely handled on the PayPal end of things so I would double check with PayPal what you need to do to configure taxes. It's not a function of the Gravity Forms Add-On and is entirely a PayPal setting/feature in PayPal itself. </p> https://legacy.forums.gravityhelp.com/topic/paypal-add-on-and-taxes#post-23573 Mon, 18 Apr 2011 12:49:44 +0000 Jer 23573@https://legacy.forums.gravityhelp.com/ <p>Hi Carl,</p> <p>Thank you for your answer. I understand that buttons will not help me in this case. I am not using those, I just configured taxes in my Paypal profile but when gravity forms lead me to the Paypal pages no taxes are applied to the product and I don't know how to correct this behaviors.</p> <p>Is there something else to configure from Paypal side to activate taxes?</p> <p>Thank you,<br /> Jeremy </p> https://legacy.forums.gravityhelp.com/topic/paypal-add-on-and-taxes#post-23553 Mon, 18 Apr 2011 12:04:58 +0000 Carl Hancock 23553@https://legacy.forums.gravityhelp.com/ <p>Gravity Forms uses PayPal Standard. Taxes are calculated as part of the checkout process. They aren't added in the Gravity Forms side. You have to add tax options in PayPal. You don't create products in PayPal, you only configure your taxes. So if you are created product buttons in PayPal, that isn't going to get applied because Gravity Forms dynamically passes the product data to PayPal. </p>