https://legacy.forums.gravityhelp.com/topic/paypal-cancel-and-return Gravity Support Forums Topic: PayPal cancel and return en-US Mon, 20 Apr 2026 15:09:06 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/paypal-cancel-and-return#post-20280 Wed, 09 Mar 2011 17:11:31 +0000 Carl Hancock 20280@https://legacy.forums.gravityhelp.com/ <p>The issue is the cancel URL needs to be a full http:// url and not just the domain name.</p> <p>You had this:</p> <p>judaismyourway.org/wp-folder</p> <p>It needs to be this:</p> <p><a href="http://www.judaismyourway.org/wp-folder" rel="nofollow">http://www.judaismyourway.org/wp-folder</a></p> <p>I made the adjustment in your PayPal setting sand it should work now. </p> https://legacy.forums.gravityhelp.com/topic/paypal-cancel-and-return#post-20274 Wed, 09 Mar 2011 16:44:04 +0000 Carl Hancock 20274@https://legacy.forums.gravityhelp.com/ <p>Yes, and we are looking into it. I'll be in touch via email. </p> https://legacy.forums.gravityhelp.com/topic/paypal-cancel-and-return#post-20273 Wed, 09 Mar 2011 16:42:12 +0000 elianab 20273@https://legacy.forums.gravityhelp.com/ <p>I sent you my login yesterday so you could look into this problem. Did you get it? </p> https://legacy.forums.gravityhelp.com/topic/paypal-cancel-and-return#post-20180 Tue, 08 Mar 2011 19:16:57 +0000 Carl Hancock 20180@https://legacy.forums.gravityhelp.com/ <p>We would need a WordPress admin login for this site to be able to look into this. You can send the information to us via our Contact Us form and reference this forum post when doing so, so we know what it is in reference to. </p> https://legacy.forums.gravityhelp.com/topic/paypal-cancel-and-return#post-20178 Tue, 08 Mar 2011 19:11:22 +0000 elianab 20178@https://legacy.forums.gravityhelp.com/ <p>Ah yes. I found it. And it was already set up correctly. If you want to try it you'll see what I mean.<br /> <a href="http://www.judaismyourway.org/wp-folder/registration/shabbat-tickets-testing/" rel="nofollow">http://www.judaismyourway.org/wp-folder/registration/shabbat-tickets-testing/</a> </p> https://legacy.forums.gravityhelp.com/topic/paypal-cancel-and-return#post-20176 Tue, 08 Mar 2011 18:59:36 +0000 Carl Hancock 20176@https://legacy.forums.gravityhelp.com/ <p>You don't enter the Cancel URL in PayPal, you enter it in your PayPal configuration settings in the Gravity Forms PayPal Add-On in your WordPress admin by editing the PayPal setup for that form. </p> https://legacy.forums.gravityhelp.com/topic/paypal-cancel-and-return#post-20174 Tue, 08 Mar 2011 18:56:51 +0000 elianab 20174@https://legacy.forums.gravityhelp.com/ <p>Where is the place I enter my Cancel URL in PayPal? I thought I could only set that up if I was making a button. </p> https://legacy.forums.gravityhelp.com/topic/paypal-cancel-and-return#post-20165 Tue, 08 Mar 2011 17:45:15 +0000 Carl Hancock 20165@https://legacy.forums.gravityhelp.com/ <p>What did you enter for your Cancel URL in your PayPal settings? You shouldn't enter your IPN url in the Cancel Address. If you use the Cancel URL you need to enter a real URL. The IPN address is only for PayPal's IPN settings, not the Cancel URL. It only works if PayPal IPN communicates with it, otherwise it will return a 404 error.</p> <p>The cancel url should NOT be your IPN address. It should be something like your web site address or wherever you want them to go if they decide to not complete the transaction. </p> https://legacy.forums.gravityhelp.com/topic/paypal-cancel-and-return#post-20163 Tue, 08 Mar 2011 17:33:11 +0000 elianab 20163@https://legacy.forums.gravityhelp.com/ <p>My page url is <a href="http://www.judaismyourway.org/wp-folder/registration/shabbat-tickets-testing/" rel="nofollow">http://www.judaismyourway.org/wp-folder/registration/shabbat-tickets-testing/</a></p> <p>I am using the PayPal add-on. When I click submit and get to the first page of PayPal, there is a link to cancel and return. When I click that I get a weird page. It says 404 Not Found, but the weird part of it is that the page is pink. I don't know where that came from. It also says, "The requested URL 'us/cgi-bin/Judaismyourway.org/wp-folder was not found on this server."</p> <p>The page I entered for my IPN was<br /> <a href="http://www.judaismyourway.org/wp-folder/?page=gf_paypal_ipn" rel="nofollow">http://www.judaismyourway.org/wp-folder/?page=gf_paypal_ipn</a></p> <p>My site is currently in a sub folder, because the old site is in the root folder. I don't know if that makes a difference. </p>