https://legacy.forums.gravityhelp.com/topic/paypal-enabled-forms-not-working-after-server-move Gravity Support Forums Topic: Paypal-enabled forms not working after server move en-US Mon, 20 Apr 2026 03:24:45 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/paypal-enabled-forms-not-working-after-server-move#post-101241 Tue, 11 Dec 2012 10:15:14 +0000 David Peralty 101241@https://legacy.forums.gravityhelp.com/ <p>I have contacted our developers about this. Do you still have access to the old site? We have a built in form Export and Import system that could move your forms in a way our system would better manage. Have you experienced any other issues? </p> <p>In adding the e-mail address, can you try running through our troubleshooting steps to see if there is some kind of theme or plugin conflict on the new host? <a href="http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict" rel="nofollow">http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict</a></p> <p>Are you running the latest WordPress and Gravity Forms versions? </p> https://legacy.forums.gravityhelp.com/topic/paypal-enabled-forms-not-working-after-server-move#post-101214 Tue, 11 Dec 2012 07:58:19 +0000 BruceMcK 101214@https://legacy.forums.gravityhelp.com/ <p>Hi,</p> <p>I just moved my site to a new host, copied the entire wp_content folder and exported/imported the MySql database. All went well. But now when I check my Paypal enabled forms, I get the 'oops we could not locate your form' message.</p> <p>I did a bit of checking, and my non-Paypal forms are all fine. I tried using the meta recovery tool but this didn't work. And if I look in the wp_rg_form_meta table I can see entries and data for all of my forms.</p> <p>When I went to Forms &gt; Paypal, none of the Paypal-enabled forms had email addresses attached to them. So I tried to re-enter the Paypal email address and link to it to the forms, but I just got the 'please wait' spinning disc for minutes until I finally gave up.</p> <p>Does anyone have any suggestions?</p> <p>Bruce. </p>