https://legacy.forums.gravityhelp.com/topic/paypal-option-field-bug Gravity Support Forums Topic: Paypal Option Field Bug en-US Mon, 20 Apr 2026 01:22:14 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/paypal-option-field-bug#post-18522 Mon, 14 Feb 2011 16:07:39 +0000 Carl Hancock 18522@https://legacy.forums.gravityhelp.com/ <p>@eddiemachado We noticed you are running an old development release of Gravity Forms v1.5. Before we do any more debugging on this you need to upgrade to the latest development release and then test. It could have been something that we have already fixed with the pricing fields because there have been many fixes implemented since the build this site is running was released. </p> https://legacy.forums.gravityhelp.com/topic/paypal-option-field-bug#post-18504 Mon, 14 Feb 2011 14:40:20 +0000 Carl Hancock 18504@https://legacy.forums.gravityhelp.com/ <p>I do see this issue happening, we will have to look into it. It appears to be a conflict with other code in your theme or possibly another plugin you are running. There is probably jQuery on the site that is interfering with this functionality.</p> <p>I was able to import your form XML and import the form and interact with it on my test site without a problem. This issue didn't occur when I tested your form on my site so it is something specific to your site.</p> <p>We will take a look at it and see what is going on with the jQuery. If we need additional information from you I will be in touch. </p> https://legacy.forums.gravityhelp.com/topic/paypal-option-field-bug#post-18469 Mon, 14 Feb 2011 12:44:00 +0000 eddiemachado 18469@https://legacy.forums.gravityhelp.com/ <p>I'm using Chrome as well.</p> <p>I tried reentering the prices to reset it, but same issue. </p> https://legacy.forums.gravityhelp.com/topic/paypal-option-field-bug#post-18456 Mon, 14 Feb 2011 04:30:04 +0000 Chris Hajer 18456@https://legacy.forums.gravityhelp.com/ <p>I was able to confirm the weirdness on this page<br /> <a href="http://www.shoemoney.com/directory/people/dev/" rel="nofollow">http://www.shoemoney.com/directory/people/dev/</a></p> <p>Using Google Chrome 8.0.552.224 on Linux.</p> <p>It only seemed to happen to me if I made a selection in the first drop down (size) then I looked at the options in the quantity, but did not select anything. Looking at the quantities, the shipping prices appeared normal. Then, without having made a selection for quantity, I went back and changed the size, then when I went to select the quantity and the prices were crazy insane.</p> <p>I only found this because I was trying to capture a screenshot of the quantity drop down before and after, and I could not get it to mess up, but it was because I had not selected a quantity. Until I selected a quantity, I could change the size as many times as I wanted and the shipping prices and everything all still looked normal.</p> <p>I actually just noticed that if I just selected a quantity, then closed the select box, even without choosing a new product, the prices in the quantity options had changed as well.</p> <p>Really bad screen capture of this happening:<br /> <a href="http://k.min.us/ijoC6s.ogv" rel="nofollow">http://k.min.us/ijoC6s.ogv</a></p> <p>(it's an ogv file so you may need to download it and play it with VLC or something if the browser cannot play it.) </p> https://legacy.forums.gravityhelp.com/topic/paypal-option-field-bug#post-18415 Sun, 13 Feb 2011 14:15:26 +0000 eddiemachado 18415@https://legacy.forums.gravityhelp.com/ <p>they don't work in the preview area either. </p> <p>I've placed it here: <a href="http://www.shoemoney.com/directory/people/dev/" rel="nofollow">http://www.shoemoney.com/directory/people/dev/</a> </p> https://legacy.forums.gravityhelp.com/topic/paypal-option-field-bug#post-18363 Fri, 11 Feb 2011 20:52:33 +0000 Carl Hancock 18363@https://legacy.forums.gravityhelp.com/ <p>Okay, I imported the form and viewed it via Preview and everything appears to work fine. I'm able to switch which options I select and the price is adjusted accordingly. See this screenshot:</p> <p><a href="http://grab.by/8UFv" rel="nofollow">http://grab.by/8UFv</a></p> <p>What this means is in order to debug this we would have to see it in action on the site that is having the issue. Could you place it on a page that isn't linked to anywhere or on any navigation so that we could view the page?</p> <p>Also if you go to Edit Forms and Preview that form do the calculations work properly? </p> https://legacy.forums.gravityhelp.com/topic/paypal-option-field-bug#post-18362 Fri, 11 Feb 2011 20:47:11 +0000 eddiemachado 18362@https://legacy.forums.gravityhelp.com/ <p>dammit, my bad: <a href="http://cl.ly/0z0Y2R2E1i0I1i2y153z" rel="nofollow">http://cl.ly/0z0Y2R2E1i0I1i2y153z</a></p> <p>Sorry about that. </p> https://legacy.forums.gravityhelp.com/topic/paypal-option-field-bug#post-18359 Fri, 11 Feb 2011 18:56:47 +0000 Carl Hancock 18359@https://legacy.forums.gravityhelp.com/ <p>The XML file you posted a link 2 contained 2 forms (Video Marketing Form and Contact Page Form) and neither of those contain pricing fields. Did you export the right Form(s)? </p> https://legacy.forums.gravityhelp.com/topic/paypal-option-field-bug#post-18358 Fri, 11 Feb 2011 18:38:54 +0000 eddiemachado 18358@https://legacy.forums.gravityhelp.com/ <p>I can't push it since it's on a live site. Do you know what kind of function would cause an issue? Here's an export of the actual form.</p> <p><a href="http://cl.ly/372U00471j2v3r1K2K33" rel="nofollow">http://cl.ly/372U00471j2v3r1K2K33</a> </p> https://legacy.forums.gravityhelp.com/topic/paypal-option-field-bug#post-18325 Fri, 11 Feb 2011 15:18:37 +0000 Carl Hancock 18325@https://legacy.forums.gravityhelp.com/ <p>Sounds like something else on your site is conflicting with the Javascript. We would need a link to the form where we can view/browser it in order to see it happening firsthand. Can't debug it from screenshots. </p>