Gravity Support Forums Topic: Paypal Pro- Subscription Error: 11586 is displayed when submitting a credit card

Gravity Support Forums Topic: Paypal Pro- Subscription Error: 11586 is displayed when submitting a credit card https://legacy.forums.gravityhelp.com/topic/paypal-pro-subscription-error-11586-is-displayed-when-submitting-a-credit-card Gravity Support Forums Topic: Paypal Pro- Subscription Error: 11586 is displayed when submitting a credit card en-US Sun, 19 Apr 2026 22:14:41 +0000 http://bbpress.org/?v=1.0.1 <![CDATA[Search]]> q https://legacy.forums.gravityhelp.com/search.php Chris Hajer on "Paypal Pro- Subscription Error: 11586 is displayed when submitting a credit card" https://legacy.forums.gravityhelp.com/topic/paypal-pro-subscription-error-11586-is-displayed-when-submitting-a-credit-card#post-128497 Tue, 22 Jan 2013 10:16:48 +0000 Chris Hajer 128497@https://legacy.forums.gravityhelp.com/ The last time I saw this error, the client had to contact PayPal for resolution. Can you do that and see if the problem is something they can fix? hiro@wisteriawine.com on "Paypal Pro- Subscription Error: 11586 is displayed when submitting a credit card" https://legacy.forums.gravityhelp.com/topic/paypal-pro-subscription-error-11586-is-displayed-when-submitting-a-credit-card#post-128086 Mon, 21 Jan 2013 23:24:02 +0000 hiro@wisteriawine.com 128086@https://legacy.forums.gravityhelp.com/ Hello, Every time I try and test recurring payment in live mode, (NOT in sandbox mode,) I get an error "There was an error processing your request. Your credit card was not charged. Please try again.". When I checked the source codes, the following error is displayed. There was an error processing your request. Your credit card was not charged. Please try again. When I test recurring payment in sandbox mode with a test credit card number, the error is not displayed. Do I need to add extra settings for PayPal Pro account? Any help or advice would be much appreciated. [Basic information] Gravity Forms v1.6.11 WP 3.3.1 (Can't upgrade the version because the used custom theme supports up until ver. 3.3) PHP 5.2 SSL: Configured correctly PayPal Account: PayPal Pro (Business account in the U.S.) Gravity Forms PayPal Add-On: Disabled Gravity Forms PayPal Payments Pro Add-On : Enabled [Other Information] When I test one-time payment in live mode, it is charged correctly. [Reference] <a href="http://www.gravityhelp.com/forums/topic/paypal-pro-wont-pass-over-credit-card-info#post-71931" rel="nofollow">http://www.gravityhelp.com/forums/topic/paypal-pro-wont-pass-over-credit-card-info#post-71931</a> Thanks!