https://legacy.forums.gravityhelp.com/topic/phone-number-field-not-matching-with-mailchimp Gravity Support Forums Topic: Phone Number Field Not Matching With MailChimp en-US Mon, 20 Apr 2026 03:27:03 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/phone-number-field-not-matching-with-mailchimp#post-33096 Sat, 20 Aug 2011 11:52:57 +0000 Daren 33096@https://legacy.forums.gravityhelp.com/ <p>I was having this same problem and found a temporary solution. As you suggested, use a plain text field and it transfers over just fine. I entered the phone number in the format xxx-xxx-xxxx and Mailchimp entered it on the phone column as (xxx) xxx-xxxx. Just what I needed. Temporary solution until forms are updated. </p> https://legacy.forums.gravityhelp.com/topic/phone-number-field-not-matching-with-mailchimp#post-32934 Thu, 18 Aug 2011 15:53:40 +0000 Carl Hancock 32934@https://legacy.forums.gravityhelp.com/ <p>We can look into this on our end and see what is going on. Gravity Forms v1.6 will introduce javascript mask capabilities to the Single Input field so you could create a custom mask specific to the MailChimp format and use that. v1.6 will be released as a beta next week. But we will look into this issue on our end and see what needs to be corrected in the Add-On as they should be compatible. </p> https://legacy.forums.gravityhelp.com/topic/phone-number-field-not-matching-with-mailchimp#post-32914 Thu, 18 Aug 2011 14:12:40 +0000 kinetic 32914@https://legacy.forums.gravityhelp.com/ <p>I have Gravity Forms and the MailChimp add-on submitting a form that includes 2 fields for phone numbers. Mailchimp automatically creates 3 seperate fields for the area code and the two parts of the phone number (US/CANADA style).</p> <p>So, when I submit my form, my number ends up looking like this in the MailChimp subscriber info:</p> <p>((555)555) 5555-</p> <p>I have tried using specific number formats and everything in the Gravity Form field for the phone numbers, but it always ends up looking like that.</p> <p>Is there a better way to handle this so the number transfers cleanly? Should I just use a standard text field on the MailChimp side? </p>