https://legacy.forums.gravityhelp.com/topic/plain-text-notifications-are-adding-an-html-attachment Gravity Support Forums Topic: Plain Text notifications are adding an html attachment en-US Thu, 30 Apr 2026 19:43:52 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/plain-text-notifications-are-adding-an-html-attachment#post-117159 Tue, 08 Jan 2013 22:27:40 +0000 Chris Hajer 117159@https://legacy.forums.gravityhelp.com/ <p>Doug, I installed your form, configured the email notification to go to me, added the code to change the admin notification to text instead of HTML, and then I submitted. I submitted once with the filter active to change to text, and one with the default of HTML. I saved the source of those emails. Neither had an attachment. And you can see the content type changed in the text one vs the html one. (I emailed the email sources to you separately.)</p> <p>I also submitted the form with your address to get the text notification. Does it have an HTML attachment? What email client are you using, if so? I am using the web interface for gmail. </p> https://legacy.forums.gravityhelp.com/topic/plain-text-notifications-are-adding-an-html-attachment#post-117010 Tue, 08 Jan 2013 20:02:26 +0000 Chris Hajer 117010@https://legacy.forums.gravityhelp.com/ <p>Got it this time. Sorry for the inconvenience. I'll take a look at it tonight. </p> https://legacy.forums.gravityhelp.com/topic/plain-text-notifications-are-adding-an-html-attachment#post-117006 Tue, 08 Jan 2013 20:00:29 +0000 arcimedia 117006@https://legacy.forums.gravityhelp.com/ <p>forwarded it to your gmail </p> https://legacy.forums.gravityhelp.com/topic/plain-text-notifications-are-adding-an-html-attachment#post-117000 Tue, 08 Jan 2013 19:45:48 +0000 Chris Hajer 117000@https://legacy.forums.gravityhelp.com/ <p>I did not receive this one either (not in spam). Please try my gmail account <a href="mailto:chrishajer@gmail.com">chrishajer@gmail.com</a> </p> https://legacy.forums.gravityhelp.com/topic/plain-text-notifications-are-adding-an-html-attachment#post-116741 Tue, 08 Jan 2013 08:41:29 +0000 arcimedia 116741@https://legacy.forums.gravityhelp.com/ <p>Just sent it again. </p> https://legacy.forums.gravityhelp.com/topic/plain-text-notifications-are-adding-an-html-attachment#post-116365 Mon, 07 Jan 2013 23:15:59 +0000 Chris Hajer 116365@https://legacy.forums.gravityhelp.com/ <p>arcimedia, I did not receive your email today. Please be sure to send it to <a href="mailto:chris@rocketgenius.com">chris@rocketgenius.com</a> </p> <p>Thank you </p> https://legacy.forums.gravityhelp.com/topic/plain-text-notifications-are-adding-an-html-attachment#post-116043 Mon, 07 Jan 2013 10:43:48 +0000 arcimedia 116043@https://legacy.forums.gravityhelp.com/ <p>Just sent you our contact form for you to take a look at. </p> https://legacy.forums.gravityhelp.com/topic/plain-text-notifications-are-adding-an-html-attachment#post-113183 Thu, 03 Jan 2013 14:45:22 +0000 Chris Hajer 113183@https://legacy.forums.gravityhelp.com/ <p>I was suggesting using a different email address for the admin notification, so you could look at it in your email client, rather than at salesnexus. Are you already doing that and still receiving a two part email message with HTML?</p> <p>If you would like me to take a look, please export one of the problem forms as XML and email it to me at <a href="mailto:chris@rocketgenius.com">chris@rocketgenius.com</a> - and I will use the code from <a href="http://www.gravityhelp.com/forums/topic/plain-text-notifications-are-adding-an-html-attachment#post-112481" rel="nofollow">this post</a> added to my functions.php unless you have other code you're currently using.</p> <p>Thank you. </p> https://legacy.forums.gravityhelp.com/topic/plain-text-notifications-are-adding-an-html-attachment#post-112601 Wed, 02 Jan 2013 21:04:19 +0000 arcimedia 112601@https://legacy.forums.gravityhelp.com/ <p>They are being routed based on conditional logic (location chosen) to different email addresses and to an email in salesnexus at the same time. We have tried different email addresses for salesnexus. The "rediscover you" test form is now being imported correctly. The two other forms - Contact and Appointment are still sending an html attachment. If necessary I can give you login credentials so you can take a look. </p> https://legacy.forums.gravityhelp.com/topic/plain-text-notifications-are-adding-an-html-attachment#post-112522 Wed, 02 Jan 2013 17:31:43 +0000 Chris Hajer 112522@https://legacy.forums.gravityhelp.com/ <p>Are you sending those to one specific email address, then importing them from there into salesnexus, or are you sending the admin notification direct to salesnexus?</p> <p>I have not had that happen when using plain text notifications. Can you try with a different admin email address on a different email provider or email client to see if it is something on that end? </p>