https://legacy.forums.gravityhelp.com/topic/problems-with-multi-fields-in-the-csv Gravity Support Forums Topic: Problems with multi-fields in the CSV en-US Mon, 20 Apr 2026 02:54:35 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/problems-with-multi-fields-in-the-csv#post-218460 Mon, 22 Apr 2013 03:42:30 +0000 allerinternet 218460@https://legacy.forums.gravityhelp.com/ <p>It works for me too when not including the text area in the export, but we really need to export that field. As a temporary solution we can export the form two times. One time without the text area and one time with only the text area. Then I have to copy and past the textarea into the first exportfile. It's a solution, but I'm not satisfied with it. I hope you can fix this bug as soon as possible. Please keep us informed in this topic.<br /> /Susanne </p> https://legacy.forums.gravityhelp.com/topic/problems-with-multi-fields-in-the-csv#post-215636 Fri, 19 Apr 2013 09:04:32 +0000 pierred 215636@https://legacy.forums.gravityhelp.com/ <p>Hi all,</p> <p>Thanks for your support... By the way, if I don't export the fields that are causing problem, the export works perfectly... I can live with that for the moment... :-)</p> <p>Pierre </p> https://legacy.forums.gravityhelp.com/topic/problems-with-multi-fields-in-the-csv#post-197611 Fri, 05 Apr 2013 09:25:31 +0000 allerinternet 197611@https://legacy.forums.gravityhelp.com/ <p># Johannes (developer)</p> <p>Textareas are used so users can write longer texts, and so that they can use newlines when they insert text. Otherwise a normal input text would do. So, one would assume that an export would filter the text of newlines, as a default csv export interprets newline as new item.</p> <p>Currently you actually have a field (textarea) that don't seem to work to well with your export, which I definitely would call a bug in the system. It's quite hard to tell the user not to use newlines, or we won't be able to export, since the plugin has no support to export textareas (which I can't find any information about anywhere). </p> https://legacy.forums.gravityhelp.com/topic/problems-with-multi-fields-in-the-csv#post-191865 Sun, 31 Mar 2013 16:26:02 +0000 Chris Hajer 191865@https://legacy.forums.gravityhelp.com/ <p>The Gravity Forms software is exporting the data correctly. The textarea field with new lines in it sounds like the field which is causing you problems. As a test, can you export the entries without exporting your textarea (paragraph) field to see if the data is in a usable format? If so, then we need to figure out a way to deal with the new lines in the paragraph when you export the data. </p> https://legacy.forums.gravityhelp.com/topic/problems-with-multi-fields-in-the-csv#post-186419 Wed, 27 Mar 2013 05:46:51 +0000 pierred 186419@https://legacy.forums.gravityhelp.com/ <p>So, back to the start... I'm not able to use the exported data...</p> <p>Is there anyone who could propose a solution ?</p> <p>Sorry, but as far as a plugin is not a shareware, it has to work perfectly, doesn't it ? </p> https://legacy.forums.gravityhelp.com/topic/problems-with-multi-fields-in-the-csv#post-185429 Tue, 26 Mar 2013 10:55:50 +0000 David Peralty 185429@https://legacy.forums.gravityhelp.com/ <p>Because the separators for the list field should stay as commas between quotes while the others are changed to something else like a pipe. Then when you import, you tell you software to only use the pipe. Then it won't shift columns/rows based on commas. </p> https://legacy.forums.gravityhelp.com/topic/problems-with-multi-fields-in-the-csv#post-185393 Tue, 26 Mar 2013 10:29:07 +0000 pierred 185393@https://legacy.forums.gravityhelp.com/ <p>Doesn't work with other separators... Why should it ? :-) </p> https://legacy.forums.gravityhelp.com/topic/problems-with-multi-fields-in-the-csv#post-185387 Tue, 26 Mar 2013 10:26:24 +0000 David Peralty 185387@https://legacy.forums.gravityhelp.com/ <p>You can try to change the separator to see if that helps you: <a href="http://www.gravityhelp.com/documentation/page/Gform_export_separator" rel="nofollow">http://www.gravityhelp.com/documentation/page/Gform_export_separator</a> </p> https://legacy.forums.gravityhelp.com/topic/problems-with-multi-fields-in-the-csv#post-185355 Tue, 26 Mar 2013 10:02:05 +0000 pierred 185355@https://legacy.forums.gravityhelp.com/ <p>Hi Everybody,</p> <p>I have exactly the same problem...</p> <p>I simply cannot use the imported file as it is now... All fields are shifted... </p> <p>Can we fix this ?</p> <p>Txs,</p> <p>Pierre </p> https://legacy.forums.gravityhelp.com/topic/problems-with-multi-fields-in-the-csv#post-185324 Tue, 26 Mar 2013 09:26:44 +0000 allerinternet 185324@https://legacy.forums.gravityhelp.com/ <p>Hi again and thank you for your reply. I'm so sorry but I wrote about the wrong field in my question. It is NOT multi-select field I have problem with it is with the text area field. Not single line text but the field that allows serveral lines of text. Is it called "Text area field" in english. We have installed the Swedish terms and therefore I'm I little bit confused - sorry for my english :) So no I wonder - the same question as above:</p> <p>When we export forms and then open the CSV-file in Excel we have problems with the text area filed. We use the data import and use comma as a separator. Every row from the Text area field is after that appear on new roads. All the other fields from singel text is ok. We only have this problem with text area field. How can we do to not have the text on several rows? </p>