https://legacy.forums.gravityhelp.com/topic/product-field-not-saving-causing-issues Gravity Support Forums Topic: Product field not saving, causing issues. en-US Sat, 02 May 2026 01:13:05 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/product-field-not-saving-causing-issues#post-76545 Thu, 20 Sep 2012 12:55:02 +0000 hjussila 76545@https://legacy.forums.gravityhelp.com/ <p>Did you find a solution to this problem? It looks familiar to me... (I have a similar problem) </p> https://legacy.forums.gravityhelp.com/topic/product-field-not-saving-causing-issues#post-72069 Wed, 22 Aug 2012 08:23:55 +0000 powercontinuity 72069@https://legacy.forums.gravityhelp.com/ <p>ok, it is not just the product field. it now appears to be all fields! </p> https://legacy.forums.gravityhelp.com/topic/product-field-not-saving-causing-issues#post-71901 Tue, 21 Aug 2012 12:04:14 +0000 powercontinuity 71901@https://legacy.forums.gravityhelp.com/ <p>i start a new form, go to the pricing fields and click on the product button and it adds the product to the form, i save the form and it saves okay. i click the continue editing this form link and then it reloads in the editor.</p> <p>i then click on the product to edit it and change the title and price and disable the quantity and click save and it comes up with the error - "There was an error while saving your form. Please contact our support team." </p> https://legacy.forums.gravityhelp.com/topic/product-field-not-saving-causing-issues#post-71895 Tue, 21 Aug 2012 11:55:09 +0000 David Peralty 71895@https://legacy.forums.gravityhelp.com/ <p>Can you give me more information? Using the 2011 theme, and just having Gravity Forms as the only plugin, walk me through exactly what you are doing and what fails please. </p> https://legacy.forums.gravityhelp.com/topic/product-field-not-saving-causing-issues#post-71890 Tue, 21 Aug 2012 11:48:17 +0000 powercontinuity 71890@https://legacy.forums.gravityhelp.com/ <p>deactivated all plugins and just had gravity forms active and still no joy, also no joy with the twenty ten theme and just gravity forms.<br /> also installed the latest version of gravity forms </p> https://legacy.forums.gravityhelp.com/topic/product-field-not-saving-causing-issues#post-71888 Tue, 21 Aug 2012 11:43:43 +0000 David Peralty 71888@https://legacy.forums.gravityhelp.com/ <p>I know you've already started this process, but can I have you go through the following please:<br /> <a href="http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict" rel="nofollow">http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict</a> </p> https://legacy.forums.gravityhelp.com/topic/product-field-not-saving-causing-issues#post-71884 Tue, 21 Aug 2012 11:37:12 +0000 powercontinuity 71884@https://legacy.forums.gravityhelp.com/ <p>okay, unistalled the plugin and it still isnt working.</p> <p>made a new form and the product field still isnt working. </p> https://legacy.forums.gravityhelp.com/topic/product-field-not-saving-causing-issues#post-71859 Tue, 21 Aug 2012 09:56:03 +0000 powercontinuity 71859@https://legacy.forums.gravityhelp.com/ <p>this ones a bit annoying!<br /> I have a form where people can sign up and choose a membership product.<br /> I only want the one product on the form and then one total field.</p> <p>i go to the product field and add it and click save without changing any information on the product form and it saves okay.<br /> i then go in and edit it - title, price, disable quantity - then save and it comes up with and error saving the form and to contact support.</p> <p>I disabled all plugins apart from gravity forms main plugin - still the same error comes up.</p> <p>is this a case of re-installing? will i loose all previous forms?</p> <p>Oliver </p>