https://legacy.forums.gravityhelp.com/topic/redirect-to-thank-you-page-is-very-slow Gravity Support Forums Topic: Redirect to "thank you" page is very slow en-US Mon, 20 Apr 2026 02:47:12 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/redirect-to-thank-you-page-is-very-slow#post-94112 Wed, 21 Nov 2012 13:39:15 +0000 David Peralty 94112@https://legacy.forums.gravityhelp.com/ <p>I've asked the developers for input. Are you saying when it is just WordPress, Gravity Forms and the Gravity Forms Campaign Add-on (with no other plugins enabled) using Twenty-Eleven, the redirect takes a really long time? </p> <p>I just want to confirm because it could be that the Campaign Monitor Add-on is interacting negatively with another plugin or theme conflict. </p> https://legacy.forums.gravityhelp.com/topic/redirect-to-thank-you-page-is-very-slow#post-94108 Wed, 21 Nov 2012 13:28:23 +0000 Samara 94108@https://legacy.forums.gravityhelp.com/ <p>I think we finally narrowed it down... It's actually being caused by the campaign monitor plugin. When disabled it works perfect, but when enabled it takes age to redirect. Are there any known issues with this plugin? </p> <p>Thanks for your help! </p> https://legacy.forums.gravityhelp.com/topic/redirect-to-thank-you-page-is-very-slow#post-90783 Tue, 13 Nov 2012 15:06:05 +0000 David Peralty 90783@https://legacy.forums.gravityhelp.com/ <p>Maybe there isn't enough PHP/WordPress memory allocated? </p> <p>Try following the steps in this tutorial:<br /> <a href="http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/" rel="nofollow">http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/</a></p> <p>You might want to see if anything is showing up in the server logs, and figuring out what is special about their hosting environment because this won't be something we can replicate on our test environments, since redirects are working fine on ours. You might also want to check to make sure the database is working correctly, and isn't writing any error logs.</p> <p>Lastly, just to confirm, you might want to double check that things won't work more effectively with no other plugins installed, to make sure it isn't another plugin causing server slowness. </p> https://legacy.forums.gravityhelp.com/topic/redirect-to-thank-you-page-is-very-slow#post-90777 Tue, 13 Nov 2012 14:39:53 +0000 Samara 90777@https://legacy.forums.gravityhelp.com/ <p>I am trying to narrow down an issue on a client's server that is causing the redirection to the page selected via drop-down to process exceptionally slow. It hangs for upwards of 15 mins. and finally redirects. I had the site working on a testing environment just fine, but when the site was moved all forms are now hanging in the same way.</p> <p>I don't believe it's a problem with the theme or other plugins because the identical setup on another server works great. Are there any server settings that could be causing this? </p>