https://legacy.forums.gravityhelp.com/topic/register-user-not-working-when-register-user-only-when-a-payment-is-received Gravity Support Forums Topic: Register User not working when "Register user only when a payment is received" en-US Sat, 04 Apr 2026 06:43:16 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/register-user-not-working-when-register-user-only-when-a-payment-is-received#post-62537 Thu, 14 Jun 2012 09:06:41 +0000 David Peralty 62537@https://legacy.forums.gravityhelp.com/ <p>Glad you figured it out. Strange issue for sure. </p> https://legacy.forums.gravityhelp.com/topic/register-user-not-working-when-register-user-only-when-a-payment-is-received#post-62511 Thu, 14 Jun 2012 05:32:35 +0000 robowen 62511@https://legacy.forums.gravityhelp.com/ <p>Hi, solved my problem thought it may be helpful to share.</p> <p>I had created my website but the Zone file for my domain had not spread throughout the interweb. So for some strange reason because of my hosts file entry the paypal account found my IPN website address okay, but when using it for real the response from paypal wasn't actually being sent to the website hence no registration, etc.</p> <p>Cheers,<br /> Rob. </p> https://legacy.forums.gravityhelp.com/topic/register-user-not-working-when-register-user-only-when-a-payment-is-received#post-62396 Wed, 13 Jun 2012 08:19:55 +0000 robowen 62396@https://legacy.forums.gravityhelp.com/ <p>Hi, I have the same problem. Using production paypal, payment definitely completed, returns to website okay but user not registered and no notification emails are being sent.</p> <p>I assume the answer to Eric's problem was via email. Any chance of finding out the solution?</p> <p>Cheers,<br /> Rob. </p> https://legacy.forums.gravityhelp.com/topic/register-user-not-working-when-register-user-only-when-a-payment-is-received#post-28111 Sat, 18 Jun 2011 16:11:45 +0000 Eric Downs 28111@https://legacy.forums.gravityhelp.com/ <p>Carl I have emailed the info over as you requested!</p> <p>Thanks! </p> https://legacy.forums.gravityhelp.com/topic/register-user-not-working-when-register-user-only-when-a-payment-is-received#post-28101 Sat, 18 Jun 2011 00:59:51 +0000 Carl Hancock 28101@https://legacy.forums.gravityhelp.com/ <p>You can send it to me via our Contact Us form here:</p> <p><a href="http://www.gravityforms.com/contact-us/" rel="nofollow">http://www.gravityforms.com/contact-us/</a> </p> https://legacy.forums.gravityhelp.com/topic/register-user-not-working-when-register-user-only-when-a-payment-is-received#post-28100 Sat, 18 Jun 2011 00:32:31 +0000 Eric Downs 28100@https://legacy.forums.gravityhelp.com/ <p>Carl where can i send this to you that is private? </p> <p>PS thanks for being awesome and responding late on a Friday night one more reason I was happy to pay my money for a dev license! Weeee! </p> https://legacy.forums.gravityhelp.com/topic/register-user-not-working-when-register-user-only-when-a-payment-is-received#post-28099 Sat, 18 Jun 2011 00:25:04 +0000 Carl Hancock 28099@https://legacy.forums.gravityhelp.com/ <p>We haven't had reports of issues with this and if the Entry has been marked Approved (rather than Processing) then the user should have been registered. Can you send us over a WordPress admin login for the site in question to us via our Contact Us form so we can take a look at how you have things configured? </p> https://legacy.forums.gravityhelp.com/topic/register-user-not-working-when-register-user-only-when-a-payment-is-received#post-28095 Fri, 17 Jun 2011 22:15:05 +0000 Eric Downs 28095@https://legacy.forums.gravityhelp.com/ <p>We have a form setup which collect payment from paypal and upon accepting payment should register user. When we have "Register user only when a payment is received." checked as an option our users are NOT getting registered.</p> <p>We know the payment is completed for multiple reasons:<br /> -We can see in our paypal account that the payment has cleared<br /> -In our dashboard our form shows "Approved" </p> <p>Any idea what may be causing this error? </p> <p>Right now were in between a rock and a hard place because our only option is to leave it unchecked so we can accepts users.</p> <p>Thanks for any help you may have </p>