https://legacy.forums.gravityhelp.com/topic/registration-form-will-not-display Gravity Support Forums Topic: Registration form will not display en-US Sun, 19 Apr 2026 23:36:28 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/registration-form-will-not-display#post-251181 Mon, 13 May 2013 16:27:26 +0000 Richard Vav 251181@https://legacy.forums.gravityhelp.com/ <p>Deleting the woocommerce plugin folder via FTP is the recommended method because it will leave all the plugins settings intact in the database. </p> https://legacy.forums.gravityhelp.com/topic/registration-form-will-not-display#post-251070 Mon, 13 May 2013 14:44:07 +0000 kristi_stewart 251070@https://legacy.forums.gravityhelp.com/ <p>would the best way to do this be deactivate, delete and re-install? I just don't want to loose all of the product content I have already loaded since we have a ton of products with very complex layout and content info.</p> <p>Or would I be best served doing this via FTP, by removing just the woocommerce plugin and not touching the content files? </p> https://legacy.forums.gravityhelp.com/topic/registration-form-will-not-display#post-251069 Mon, 13 May 2013 14:44:06 +0000 kristi_stewart 251069@https://legacy.forums.gravityhelp.com/ <p>would the best way to do this be deactivate, delete and re-install? I just don't want to loose all of the product content I have already loaded since we have a ton of products with very complex layout and content info.</p> <p>Or would I be best served doing this via FTP, by removing just the woocommerce plugin and not touching the content files? </p> https://legacy.forums.gravityhelp.com/topic/registration-form-will-not-display#post-250585 Mon, 13 May 2013 09:40:31 +0000 Richard Vav 250585@https://legacy.forums.gravityhelp.com/ <p>The first error is basically saying that the file jquery.cookie.min.js is missing from the woocommerce plugins /assets/js/jquery-cookie/ directory, the second error is because a function on the page is referring to that missing file and can't run without it. </p> <p>I would suggest you delete the woocommerce plugin directory and then re-install it to see if that fixes the error, if not you are going to have to contact the plugin author for support. </p> https://legacy.forums.gravityhelp.com/topic/registration-form-will-not-display#post-250528 Mon, 13 May 2013 09:17:30 +0000 kristi_stewart 250528@https://legacy.forums.gravityhelp.com/ <p>Richard - </p> <p>Thank you for your help but the above is like reading a foreign language. I have no clue how to correct those errors.</p> <p>Kristi </p> https://legacy.forums.gravityhelp.com/topic/registration-form-will-not-display#post-250308 Mon, 13 May 2013 06:56:14 +0000 Richard Vav 250308@https://legacy.forums.gravityhelp.com/ <p>Kristi,</p> <p>When a form that uses conditional logic fails to appear it is usually down to a javascript error preventing the gravity forms scripts from running, looking at your page I can see a couple of errors.</p> <blockquote><p> GET <a href="http://norvelltanning.com/temp2013/here/wp-content/plugins/woocommerce/assets/js/jquery-cookie/jquery.cookie.min.js?ver=1.3.1" rel="nofollow">http://norvelltanning.com/temp2013/here/wp-content/plugins/woocommerce/assets/js/jquery-cookie/jquery.cookie.min.js?ver=1.3.1</a> 406 (Not Acceptable) norvelltanning.com:938<br /> Uncaught TypeError: Object function (e,t){return new v.fn.init(e,t,n)} has no method 'cookie'</p> </blockquote> <p>Once those errors are resolved you can then check to see if your form now appears.</p> <p>Regards,<br /> Richard </p> https://legacy.forums.gravityhelp.com/topic/registration-form-will-not-display#post-250056 Mon, 13 May 2013 04:01:01 +0000 kristi_stewart 250056@https://legacy.forums.gravityhelp.com/ <p>I have disabled and checked for any plugin conflicts, and the conflict is WooCommerce</p> <p>I am trying to use a custom registration form and have the necessary add-ons or so I thought.</p> <p>My form can be found here:</p> <p><a href="http://norvelltanning.com/temp2013/here/register/" rel="nofollow">http://norvelltanning.com/temp2013/here/register/</a></p> <p>Thank You<br /> Kristi </p>